• XP SP3 Bluetooth Not Working, Not in Device Manager

    Home » Forums » AskWoody support » Windows » Windows Vista, XP and earlier » Questions: Vista, XP back to 3.1 » XP SP3 Bluetooth Not Working, Not in Device Manager

    Author
    Topic
    #486410

    Hi All,

    I have a Windows XP SP3 system that is fully updated and has worked perfectly for literally years with my Logitech Bluetooth Mouse and Keyboard.

    For some unknown reason the Logitech Bluetooth Keyboard no longer works, although the Mouse does. I’ve fitted new batteries to the keyboard and that has not resolved the issue. I’ve convinced myself the problem resides within the computer.

    Most puzzling is the fact that these is no Bluetooth Device showing up in Device Manager – it used to be there:confused:

    32402-201221118-Device-Manager

    Unplugging the Logitech Bluetooth dongle stops the Logitech Bluetooth Mouse from working, plugging the dongle in again has it recognised by the USB process and the mouse works:confused:

    Opening the Bluetooth Devices manager indicates there are no devices connected, even though the Logitech Bluetooth Mouse is working just fine:confused:

    32403-20121118-Bluetooth-Device-Manager-no-devices

    Going to the Options tab and ticking the “Turn discovery on” checkbox:

    32404-20121118-Bluetooth-Device-Manager-discovery

    Results in the following error on hitting OK:

    32405-20121118-Bluetooth-Device-Manager-error

    Of course, the inability to turn on discovery means I can’t connect to any other Bluetooth device, which I was able to do in the past.

    Any ideas on how to install the Bluetooth device driver, and hence I believe I can get my device to display in Device Manager again.

    Any clues to a resolution to this problem will be appreciated.

    Cheers

    BygAuldByrd

    Reply To: XP SP3 Bluetooth Not Working, Not in Device Manager

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: