• Albert M Avery

    Albert M Avery

    @correspondingearthlink-net

    Viewing 15 replies - 46 through 60 (of 196 total)
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    • in reply to: Lost FAVORITES (WP Pro up to date) #755238

      A related question – I moved Favorites from one XP-IE6 system to another using a zip file (easiest way to maintain the directory structure). Now, all the newly added Favorites show up in Windows explorer but not in IE. Anyone know why? Is there a straightforward way to move Fs from one system to another? All I see on the Import menu are “Bookmarks.”

      Thanks,

      – Al

    • in reply to: Lost FAVORITES (WP Pro up to date) #755239

      A related question – I moved Favorites from one XP-IE6 system to another using a zip file (easiest way to maintain the directory structure). Now, all the newly added Favorites show up in Windows explorer but not in IE. Anyone know why? Is there a straightforward way to move Fs from one system to another? All I see on the Import menu are “Bookmarks.”

      Thanks,

      – Al

    • in reply to: No KBD – No Mouse #738458

      Thanks for your suggestions. Safe mode exhibits the same no kbd, no mouse behavior as a normal boot. When I use a UBD to boot the system, keyboard works fine. And with NTFSDOS, I can see all files – unlike the recovery console, which will not let me into the “Documents and Settings” directories. On this laptop, Windows sees but cannot read from the CD drive. I got the recovery console up through 4 boot diskettes.

      Since we tried everything we could think of to remedy the CD drive problems (up to date driver, system firmware), I’ve ordered a replacement CD drive. Using this new CD drive, it appears that we’ll have to reinstall W2K. Fortunately, the Program Files and Documents and Settings directories are on a separate partition from the OS. So, I think we’ll be able to salvage all the user-specific files. This is a one-user system.

      Question – Does networking come up with the recovery console?

    • in reply to: No KBD – No Mouse #738459

      Thanks for your suggestions. Safe mode exhibits the same no kbd, no mouse behavior as a normal boot. When I use a UBD to boot the system, keyboard works fine. And with NTFSDOS, I can see all files – unlike the recovery console, which will not let me into the “Documents and Settings” directories. On this laptop, Windows sees but cannot read from the CD drive. I got the recovery console up through 4 boot diskettes.

      Since we tried everything we could think of to remedy the CD drive problems (up to date driver, system firmware), I’ve ordered a replacement CD drive. Using this new CD drive, it appears that we’ll have to reinstall W2K. Fortunately, the Program Files and Documents and Settings directories are on a separate partition from the OS. So, I think we’ll be able to salvage all the user-specific files. This is a one-user system.

      Question – Does networking come up with the recovery console?

    • in reply to: Purging ‘Remembered’ Email Addresses (WXP SP-1, O2002) #712824

      TIA,

      You certainly may. I deleted the “:Documents and SettingsApplication DataMicrosoftOutlookOutlook.NK2” file. The “remembered addresses” vanished and Outlook began building a new .NK2 file.

      No problems. If you feel safer keeping the old one until you’re sure, yes, rename it. I usually put an underscore in front of the file name when I check out things like this.

      How did you ever find this message without the search function? Do you keep a cache of lounge entries? smile

      Good luck,

    • in reply to: Purging ‘Remembered’ Email Addresses (WXP SP-1, O2002) #712825

      TIA,

      You certainly may. I deleted the “:Documents and SettingsApplication DataMicrosoftOutlookOutlook.NK2” file. The “remembered addresses” vanished and Outlook began building a new .NK2 file.

      No problems. If you feel safer keeping the old one until you’re sure, yes, rename it. I usually put an underscore in front of the file name when I check out things like this.

      How did you ever find this message without the search function? Do you keep a cache of lounge entries? smile

      Good luck,

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #708005

      This is j-u-s-t a little off the subject and will probably get deleted but, ah, ha, you like these novelists, too? I’m reading Protect and Defend and my emotions are swinging wildly between teeth-gnashing ( aflame lawyers) to great empathy for the young woman.

      I don’t know whether I’ll be able to ferret out the cause for all those entries …

      Thanks so much for your advice and help.

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #708006

      This is j-u-s-t a little off the subject and will probably get deleted but, ah, ha, you like these novelists, too? I’m reading Protect and Defend and my emotions are swinging wildly between teeth-gnashing ( aflame lawyers) to great empathy for the young woman.

      I don’t know whether I’ll be able to ferret out the cause for all those entries …

      Thanks so much for your advice and help.

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #707933

      Everyone,

      After 5 days of running essentially CPU bound, I decided to restart this morning. My intent was to recreate the BSOD I got a number of times since “I knew” that I’d run into the cpu-bound problem again. I was blown away. With NAVAPSVC running and the system running all day now, CPU usage has been in the 5-20% range and the page file size, which had risen to over 1GB, is now a reasonable 380MB.

      In my event viewer, System, I found what might have led to the error the BSODs were telling me about – “The server was unable to allocate from the system paged pool because the pool was empty.” Between 8/15 and 8/23 there were 218 such entries. Of the 218, 180 occurred between 08/15-19:15.30 and 08/15-222:17.30 at about one second intervals. None have occurred since 8/23.

      There’s so much good information in this post that it will take me a while to absorb it.

      Thanks to you all,

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #707934

      Everyone,

      After 5 days of running essentially CPU bound, I decided to restart this morning. My intent was to recreate the BSOD I got a number of times since “I knew” that I’d run into the cpu-bound problem again. I was blown away. With NAVAPSVC running and the system running all day now, CPU usage has been in the 5-20% range and the page file size, which had risen to over 1GB, is now a reasonable 380MB.

      In my event viewer, System, I found what might have led to the error the BSODs were telling me about – “The server was unable to allocate from the system paged pool because the pool was empty.” Between 8/15 and 8/23 there were 218 such entries. Of the 218, 180 occurred between 08/15-19:15.30 and 08/15-222:17.30 at about one second intervals. None have occurred since 8/23.

      There’s so much good information in this post that it will take me a while to absorb it.

      Thanks to you all,

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #707437

      I’ll go dig out the Event Viewer log entry.

      At your urging, I have turned auto-protect back on again and the brakes went on again.

      I’m installing Spybot and updating AdAware, which I noticed was out of date, versionwise. Question – do I really gain anything from AdAware-Plus over the basic freeware product for $26.95?

      I’m going to perform the kill NAVAPSVC process and turn auto-protect back on to see if I can recreate the BSOD and its error messae.

      Thanks,

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #707438

      I’ll go dig out the Event Viewer log entry.

      At your urging, I have turned auto-protect back on again and the brakes went on again.

      I’m installing Spybot and updating AdAware, which I noticed was out of date, versionwise. Question – do I really gain anything from AdAware-Plus over the basic freeware product for $26.95?

      I’m going to perform the kill NAVAPSVC process and turn auto-protect back on to see if I can recreate the BSOD and its error messae.

      Thanks,

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #707435

      Corrrect.

    • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #706583

      Thank you to everyone who has replied so far.

      Here are some facts about the system I’m having the problem with:

      1. I have been running AdAware every night for many months. So, unless AdAware is not doing its job, we can rule out spyware.
      2. Virus checking goes on all the time and virus definitions are current as of today (8/27) – LiveUpdate checks daily.
      3. Here’s what Symantec says “auto-protect” (NAVAPSVC) does:
        [indent]


        Norton AntiVirus Auto-Protect loads into memory when Windows starts, providing constant protection while you work.

        Using Auto-Protect, Norton AntiVirus automatically:

        • Eliminates viruses, worms, and Trojan horses, including macro viruses, and repairs damaged files
        • Checks for viruses every time you use software programs on your computer, insert floppy disks or other removable media, or use document files that you receive or create
        • Monitors your computer for any unusual symptoms that may indicate an active virus
        • Protects your computer from Internet-borne viruses

      [/indent]

    • Unfortunately, NAV has no RT monitor capability.
    • I have uinstalled and re-installed NAV with the same resulting behavior.
    • I’ll take a look at Black Viper’s Windows XP Service Configurations and see if it helps.
    • Video driver – I changed my Windows error reporting to send me MSFT’s response on error submission. After one BSOD, MSFT told me that this was a device driver problem. Okay – it must be the video driver, says I. I locate and update the driver – same behavior.
      [/list]Gang, this is a real stumper! hairout

      At the moment, I am running with auto-protect turned off and CPU usage is running below 20%.

      I’ve attached Symantec’s latest response as a text file – after their server decided to let my support response through (hence the “welcome back”… in the message).

      Thanks again,

  • in reply to: 100% CPU Usage (XP SP1, NAV 2003-V9.05) #706582

    Thank you to everyone who has replied so far.

    Here are some facts about the system I’m having the problem with:

    1. I have been running AdAware every night for many months. So, unless AdAware is not doing its job, we can rule out spyware.
    2. Virus checking goes on all the time and virus definitions are current as of today (8/27) – LiveUpdate checks daily.
    3. Here’s what Symantec says “auto-protect” (NAVAPSVC) does:
      [indent]


      Norton AntiVirus Auto-Protect loads into memory when Windows starts, providing constant protection while you work.

      Using Auto-Protect, Norton AntiVirus automatically:

      • Eliminates viruses, worms, and Trojan horses, including macro viruses, and repairs damaged files
      • Checks for viruses every time you use software programs on your computer, insert floppy disks or other removable media, or use document files that you receive or create
      • Monitors your computer for any unusual symptoms that may indicate an active virus
      • Protects your computer from Internet-borne viruses

    [/indent]

  • Unfortunately, NAV has no RT monitor capability.
  • I have uinstalled and re-installed NAV with the same resulting behavior.
  • I’ll take a look at Black Viper’s Windows XP Service Configurations and see if it helps.
  • Video driver – I changed my Windows error reporting to send me MSFT’s response on error submission. After one BSOD, MSFT told me that this was a device driver problem. Okay – it must be the video driver, says I. I locate and update the driver – same behavior.
    [/list]Gang, this is a real stumper! hairout

    At the moment, I am running with auto-protect turned off and CPU usage is running below 20%.

    I’ve attached Symantec’s latest response as a text file – after their server decided to let my support response through (hence the “welcome back”… in the message).

    Thanks again,

Viewing 15 replies - 46 through 60 (of 196 total)