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Albert M Avery
AskWoody PlusA related question – I moved Favorites from one XP-IE6 system to another using a zip file (easiest way to maintain the directory structure). Now, all the newly added Favorites show up in Windows explorer but not in IE. Anyone know why? Is there a straightforward way to move Fs from one system to another? All I see on the Import menu are “Bookmarks.”
Thanks,
– Al
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Albert M Avery
AskWoody PlusA related question – I moved Favorites from one XP-IE6 system to another using a zip file (easiest way to maintain the directory structure). Now, all the newly added Favorites show up in Windows explorer but not in IE. Anyone know why? Is there a straightforward way to move Fs from one system to another? All I see on the Import menu are “Bookmarks.”
Thanks,
– Al
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Albert M Avery
AskWoody PlusThanks for your suggestions. Safe mode exhibits the same no kbd, no mouse behavior as a normal boot. When I use a UBD to boot the system, keyboard works fine. And with NTFSDOS, I can see all files – unlike the recovery console, which will not let me into the “Documents and Settings” directories. On this laptop, Windows sees but cannot read from the CD drive. I got the recovery console up through 4 boot diskettes.
Since we tried everything we could think of to remedy the CD drive problems (up to date driver, system firmware), I’ve ordered a replacement CD drive. Using this new CD drive, it appears that we’ll have to reinstall W2K. Fortunately, the Program Files and Documents and Settings directories are on a separate partition from the OS. So, I think we’ll be able to salvage all the user-specific files. This is a one-user system.
Question – Does networking come up with the recovery console?
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Albert M Avery
AskWoody PlusThanks for your suggestions. Safe mode exhibits the same no kbd, no mouse behavior as a normal boot. When I use a UBD to boot the system, keyboard works fine. And with NTFSDOS, I can see all files – unlike the recovery console, which will not let me into the “Documents and Settings” directories. On this laptop, Windows sees but cannot read from the CD drive. I got the recovery console up through 4 boot diskettes.
Since we tried everything we could think of to remedy the CD drive problems (up to date driver, system firmware), I’ve ordered a replacement CD drive. Using this new CD drive, it appears that we’ll have to reinstall W2K. Fortunately, the Program Files and Documents and Settings directories are on a separate partition from the OS. So, I think we’ll be able to salvage all the user-specific files. This is a one-user system.
Question – Does networking come up with the recovery console?
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Albert M Avery
AskWoody PlusSeptember 10, 2003 at 11:00 am in reply to: Purging ‘Remembered’ Email Addresses (WXP SP-1, O2002) #712824TIA,
You certainly may. I deleted the “:Documents and SettingsApplication DataMicrosoftOutlookOutlook.NK2” file. The “remembered addresses” vanished and Outlook began building a new .NK2 file.
No problems. If you feel safer keeping the old one until you’re sure, yes, rename it. I usually put an underscore in front of the file name when I check out things like this.
How did you ever find this message without the search function? Do you keep a cache of lounge entries?
Good luck,
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Albert M Avery
AskWoody PlusSeptember 10, 2003 at 11:00 am in reply to: Purging ‘Remembered’ Email Addresses (WXP SP-1, O2002) #712825TIA,
You certainly may. I deleted the “:Documents and SettingsApplication DataMicrosoftOutlookOutlook.NK2” file. The “remembered addresses” vanished and Outlook began building a new .NK2 file.
No problems. If you feel safer keeping the old one until you’re sure, yes, rename it. I usually put an underscore in front of the file name when I check out things like this.
How did you ever find this message without the search function? Do you keep a cache of lounge entries?
Good luck,
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Albert M Avery
AskWoody PlusThis is j-u-s-t a little off the subject and will probably get deleted but, ah, ha, you like these novelists, too? I’m reading Protect and Defend and my emotions are swinging wildly between teeth-gnashing (
lawyers) to great empathy for the young woman.
I don’t know whether I’ll be able to ferret out the cause for all those entries …
Thanks so much for your advice and help.
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Albert M Avery
AskWoody PlusThis is j-u-s-t a little off the subject and will probably get deleted but, ah, ha, you like these novelists, too? I’m reading Protect and Defend and my emotions are swinging wildly between teeth-gnashing (
lawyers) to great empathy for the young woman.
I don’t know whether I’ll be able to ferret out the cause for all those entries …
Thanks so much for your advice and help.
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Albert M Avery
AskWoody PlusEveryone,
After 5 days of running essentially CPU bound, I decided to restart this morning. My intent was to recreate the BSOD I got a number of times since “I knew” that I’d run into the cpu-bound problem again. I was blown away. With NAVAPSVC running and the system running all day now, CPU usage has been in the 5-20% range and the page file size, which had risen to over 1GB, is now a reasonable 380MB.
In my event viewer, System, I found what might have led to the error the BSODs were telling me about – “The server was unable to allocate from the system paged pool because the pool was empty.” Between 8/15 and 8/23 there were 218 such entries. Of the 218, 180 occurred between 08/15-19:15.30 and 08/15-222:17.30 at about one second intervals. None have occurred since 8/23.
There’s so much good information in this post that it will take me a while to absorb it.
Thanks to you all,
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Albert M Avery
AskWoody PlusEveryone,
After 5 days of running essentially CPU bound, I decided to restart this morning. My intent was to recreate the BSOD I got a number of times since “I knew” that I’d run into the cpu-bound problem again. I was blown away. With NAVAPSVC running and the system running all day now, CPU usage has been in the 5-20% range and the page file size, which had risen to over 1GB, is now a reasonable 380MB.
In my event viewer, System, I found what might have led to the error the BSODs were telling me about – “The server was unable to allocate from the system paged pool because the pool was empty.” Between 8/15 and 8/23 there were 218 such entries. Of the 218, 180 occurred between 08/15-19:15.30 and 08/15-222:17.30 at about one second intervals. None have occurred since 8/23.
There’s so much good information in this post that it will take me a while to absorb it.
Thanks to you all,
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Albert M Avery
AskWoody PlusI’ll go dig out the Event Viewer log entry.
At your urging, I have turned auto-protect back on again and the brakes went on again.
I’m installing Spybot and updating AdAware, which I noticed was out of date, versionwise. Question – do I really gain anything from AdAware-Plus over the basic freeware product for $26.95?
I’m going to perform the kill NAVAPSVC process and turn auto-protect back on to see if I can recreate the BSOD and its error messae.
Thanks,
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Albert M Avery
AskWoody PlusI’ll go dig out the Event Viewer log entry.
At your urging, I have turned auto-protect back on again and the brakes went on again.
I’m installing Spybot and updating AdAware, which I noticed was out of date, versionwise. Question – do I really gain anything from AdAware-Plus over the basic freeware product for $26.95?
I’m going to perform the kill NAVAPSVC process and turn auto-protect back on to see if I can recreate the BSOD and its error messae.
Thanks,
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Albert M Avery
AskWoody PlusCorrrect.
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Albert M Avery
AskWoody PlusThank you to everyone who has replied so far.
Here are some facts about the system I’m having the problem with:
- I have been running AdAware every night for many months. So, unless AdAware is not doing its job, we can rule out spyware.
- Virus checking goes on all the time and virus definitions are current as of today (8/27) – LiveUpdate checks daily.
- Here’s what Symantec says “auto-protect” (NAVAPSVC) does:
[indent]
Norton AntiVirus Auto-Protect loads into memory when Windows starts, providing constant protection while you work.
Using Auto-Protect, Norton AntiVirus automatically:
- Eliminates viruses, worms, and Trojan horses, including macro viruses, and repairs damaged files
- Checks for viruses every time you use software programs on your computer, insert floppy disks or other removable media, or use document files that you receive or create
- Monitors your computer for any unusual symptoms that may indicate an active virus
- Protects your computer from Internet-borne viruses
[/indent]
- Unfortunately, NAV has no RT monitor capability.
- I have uinstalled and re-installed NAV with the same resulting behavior.
- I’ll take a look at Black Viper’s Windows XP Service Configurations and see if it helps.
- Video driver – I changed my Windows error reporting to send me MSFT’s response on error submission. After one BSOD, MSFT told me that this was a device driver problem. Okay – it must be the video driver, says I. I locate and update the driver – same behavior.
[/list]Gang, this is a real stumper!At the moment, I am running with auto-protect turned off and CPU usage is running below 20%.
I’ve attached Symantec’s latest response as a text file – after their server decided to let my support response through (hence the “welcome back”… in the message).
Thanks again,
- Unfortunately, NAV has no RT monitor capability.
- I have uinstalled and re-installed NAV with the same resulting behavior.
- I’ll take a look at Black Viper’s Windows XP Service Configurations and see if it helps.
- Video driver – I changed my Windows error reporting to send me MSFT’s response on error submission. After one BSOD, MSFT told me that this was a device driver problem. Okay – it must be the video driver, says I. I locate and update the driver – same behavior.
[/list]Gang, this is a real stumper!At the moment, I am running with auto-protect turned off and CPU usage is running below 20%.
I’ve attached Symantec’s latest response as a text file – after their server decided to let my support response through (hence the “welcome back”… in the message).
Thanks again,