Replies

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

Have you tried booting from your Windows 7 install DVD-ROM?

Does your laptop not have a repair partition?

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.

I don’t have another mouse, but that seems an unlikely source of the problem because it only happens, but repeatedly, on certain folders/files. It seems more like a permissions problem, except that I can do what I want by just avoiding a right click.

I use a wireless Logitech mouse and keyboard pair, and I uninstalled the mouse, rebooted, reinstalled the software, downloaded an update from Logitech, and,…the problem persists.

The problem sprung up very shortly after upgrading from Win XP to Win 7, as I was trying to customize my start menu, so I am not sure just which restore point to go back to. As for Microsoft Support. I worked with one support person for about 3 1/2 hours, with no progress. I asked that the problem be escalated and in due course, a second engineer called back. He, too, asked for access to my system and after about an hour of opening and closing dialog boxes, checking/unchecking check boxes, etc, the problem appeared to go away. He did not edit anything, although he did look in the registry. I asked what he did, because he went too fast for me to keep up, but his reply was rather vague. With the language difference (Indian vs. American English) and the fact that it appeared to work now, I didn’t press him (regretably). However, I suspect he wasn’t even sure himself what made the difference. As I said, he spent about an hour working the problem, so it is hard for me to remember all that he did/tried.

This problem crops up because new software installs want to put their shortcuts in one humongous list of start menu entries, whereas I prefer to break the start menu down into categories – Audio tools, Video tools, System tools, etc., so I have to edit the start menu to put entries in their proper (for me) place.

I do thank you, though, for your thoughts. Perhaps if others run into this problem, Microsoft will give it some more attention.

It’s very unlikely that your Start Menu tinkering is the cause.

You didn’t answer another’s question about having an added program context menu entry. That might not support Windows 7 and be causing your crash. If you can eliminate that, then I’d recommend a registry repair utility. Try Ccleaner first then buy one if that doesn’t fix it.