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I am trying to get this doc down to below the size limit. If I do I shall post.

(Edited by charlotte on 27-Oct-02 09:01. to activate links)

Here is an update with solution.
Client had received an email earlier in the day which apparently triggered this condition.

Found and removed an app which I could not identify but after removal of same the condition no longer existed.

Further searching revealed this thread at another web site which included references to the app which I removed.

http://forums.techguy.org/t100166/s49b6012…4d76bce31f.html%5B/url%5D
http://”%5Dhttp://www.permissionedmedia.com/support.htm”>http:// http://www.permissionedmedia.com/support.htm[/url]

The links discuss an electronic greeting card as the culprit and how to remove offending and unwanted items.

Thanks for the reply.

If Findfast.cpl is not present how can Office Startup invoke FF?

-Jester

An uninstall of IE 6 and reverting to previous installation also returns the “sticky” page setup feature.

Shutting down IE 5.5 SP2 and PC reboots do not lose the landscape setting as does IE 6.

I have never encountered the page settings not sticking when I changed it to landscape.

I print in landscape as some pages do NOT fit in portrait even when margins are changed to 0, etc.

And MS knowledgebase even says if pages won’t fit with margin changes print landscape.

A setting change such as page orientation used to be sticky so this is a new development. People printing HTML from Outlook 2000 would not have been scratching their heads due to landscape printing unless they had changed the default IE page setup to landscape. Outlook uses the IE html engine so Outlook inherits the landscape setting.

-Jester

So Billy G once again has set a standard that breaks new ground by breaking with convention!!

I note from the KB article that “Outlook does not provide the option to print the previous and next month thumbnails as do many other scheduling programs…”

One must then use the Word outcal.dot or other such options available at Sliiipstick.com in order to print a legitimate monthly calendar.

-Jester

The problem described in my initial post had to do with the correct “file type” info being present but the jpg or jpeg files would always open with Photo Editor.

The “open with” entries were as I desired but they would not work.

I had to install Photo Ed since it was not listed as being installed on my machine in the Add-Remove control panel though it was both on the machine and in the registry entries which controlled the file open operation.

I then shutdown, restarted, and went through the Add-Remove components of Office 97.

I then shutdown, restarted, ran Regclean and performed another shutdown, restart and then checked the registry and all the offending entries for jpg, etc., were gone.

Double clicking of my files now results in Paintshop Pro launching.

None of this should have been necessary but the short cuts such as you suggest never worked.

-Jester

Why is not all mail received affected in this manner? Only the digest mail, not other email?

If your suggestion is true, why is this strange behavior limited to my digests?

When I send mail via IE I always resize the window to full screen prior to sending.

When I receive such mail sent to my address as a test, that mail is opened full screen via Outlook. Yet, the Win98-L digests are small windows and they are not sent via IE as they originate elsewhere.

There has got to be a different explanation.

-Jester

Here is what I did after the deletion of the ShellEx entry as you directed did not work.

I reinstalled the Photo Editor option from Office 97. Rebooted and then uninstalled the Photo Ed piece.

Upon reboot, the double clicking on the jpg files launched the “What the hell app do you want to use to open these files” menu. I simply browsed to PSP.EXE and now all works as intended. However, during all of this the “File Type” settings never changed from Paint Shop Pro.

When I checked the registry to my surprise, not only were the Shell Ex entries gone as intended, the jpg entry was basically a one liner with vanilla content and the jpeg entry was completely gone.

I also noticed that the gif entry which I had not edited or even checked previously was gone as well.

Double clicking on a gif brought up the dialogue box and I browsed to PSP.

Another enhancement from Billy G?

Thank you for your input.

-Jester

Thanks for the info. Unfortunately, following your advice does NOT eliminate the problem and Photo Ed remains the app which opens the files.

This despite the proper values within the “file type” menu where clearly “D:UtilsPaint Shop Pro 5Psp.exe” “%1” is the entry.

This is quite frustrating.

-Jester

Here is the latest in the IE 5.5 sp1 font display/font print preview/font printing issue.

I uninstalled IE 5.5 and went back to “previous version” which turned out surprisingly to be IE 4.x SP2. That version displayed and printed (no print preview until IE 5.5) correctly. I have printed samples of good stuff.

I then went back to MS and downloaded IE 5.01 SP2 (whatever is still available) and installed, browsed and found that fonts in the drop down boxes displayed and printed fine. By fine, I mean correct… like they should.

However, downloading and reinstalling IE 5.5 SP1, again whatever is currently available from MS, displayed fonts correctly BUT once again both print preview and printed output are incorrect.

The printers are Epson Color Stylus 850 and HP DeskJet 540 although the 540 is on the shelf and was reinstalled just to test.

The print drivers are both the latest from the vendors.

Something was introduced in IE 5.5 which does not cooperate with these two “older” printers. The comments regarding the HP Laserjet 1100 and fonts point to that printer having the ability to print truetype fonts as graphics, or similar feature, which provides a workaround for similar inability to translate or render or print these fonts correctly.

-David

See post somewhere in the thread above. I do not have an HP 1100. I believe someone else wrote about a similar problem with their HP.

-David

The newest driver for my Epson Stylus 850 is dated 1998 and I have it installed. The print preview shows the font in question incorrectly just as it appears on paper.

Since Netscape passes the font information to the printer and the printer is able to both display and print correctly I wish there was a utility which would enable me to trace the flow of information since whatever IE 5.5 is passing to the printer is not being accurately deciphered somewhere in the process.

I do not have an HP 1100. I believe someone else wrote about a similar problem with their HP.

-Jester

Thanks however no BD Denver font is present and no HP Laserjet. Also, the same printer is involved with the successful printing via Netscape Navigator. The printer happens to be an Epson Stylus 850.