Replies

pjustice57,

Thanks for setting me straight. As you can see, I am not very computer literate! I have Verizon Broadband with MSN Premium and receive my e-mail via MSN Explorer. As to your questions, this is a recent problem, the first time I have had any problem printing e-mails. On the other hand, I have installed updates and programs galore. I suppose I could roll back with System Restore, but am reluctant to do so. I didn’t realize these things affected the print process.
And, yes, I have just installed a new printer, but that apparently isn’t the problem since I had the same problem with the old printer. That’s why I took this to be a computer problem and not a printer problem. I just can’t understand why the printer prints the heading and not the body of the e-mail. Thanks for any help you can give.

Yes, it is.

No, Joe, it’s just a plain old e-mail and it’s the same for all.

I should have mentioned that my ISP is Verizon with MSM Premium. The favorites that I cannot organize are on MSN Explorer. When I click on “Organize Favorites” I get “Loading”, but nothing happens.

I have XP Home, SP 3. Patches should be up-to-date since I opted for automatic updates. This is a recurring problem over a period of time. Thanks for any help you can give.