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I thought the article was well-written and addressed a number of key issues one encounters with “free stuff.” I once used Norton products almost exclusively and stopped a number of years ago when they began to fail to bring any real usefulness to the party.

For system clean up and tweaking, I use TuneUp Utilities (http://www.tune-up.com/). They offer a free 30-day trial wherein the software provides full functionality. After that time expiration, you have to pay to use it. I think it does an excellent job of cleaning and tweaking various aspects of Windows 7.