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Here’s a sample document of the problem. If you delete text from the beginning of any of the sentences and regenerate the TOC, the TOC no longer generates the number on the entry. Seems to be a bug.

BLUSH! BLUSH! BLUSH! EEEEGADDDS! You’re absolutely right regarding where the Normal.dot goes – NOT in the StartUp directory. Please forgive me this embarrassing error. I’ve been running on little sleep and I think my common sense has evaporated down a black hole! Glad he got the duplicate problem resolved though –

Choice #3 is the place Word 2000 naturally stores its normal.dot . All other normal.dot files should be removed from your machine and purged. Glad this helped you fix your problem since it is a simple fix – much more so than having to go after the registry! (creepy shivers)
P.S. This fixed your problem because Word can only receive instructions from one normal.dot or it will go bananas as you described. Because your version of Word was an upgrade, there is “hang over” left from the earlier version and so Word on your machine is looking at both the old version’s StartUp folder location and the Word2000 StartUp folder location. You will always want to use the #3 location for StartUp templates.

Sorry, I guess I didn’t word my message well enough to make sense. You indicated that you upgraded from an earlier version of Word, therefore your prior version used the other start up location rather than the one you have been checking. My suggestion was to check the other location to make certain that it didn’t hold anything that was confusing Word – in fact, that folder should be wiped clean. This has been a problem folder for us on upgraded versions of Word and so I thought it might be the source of your problem as well. However, even with this clarification, it sounds like your problem is something other than duplicate templates and I am at a loss of what to offer you now.

One thing to remember is what I term the “mother style rule” – the formatting of the receiving document dictates how the style performs if an existing style has the same name – accordingly, even if styles are added to the table, the expected formatting could get lost when dropped into another document that doesn’t have the styles formatted as they were when the AutoText entry was created. Therefore, the suggestion of creating style names is a good one since it would insure the formatting came with the AutoText entry into any receiving document. I have suggested in my environment that a style be applied to each column of a table and that the style name be prefixed with “tbl_” and then description of the column, i.e. tbl_date, tbl_description, tbl_tabnumber, etc. This flags those styles uniquely for use in tables, groups them nicely in the Styles list and lets you know not to use those styles else where in the document and risk having them reformatted.

There are two possible Startup areas to check for files – one is Program Files | Microsoft Office | Office | Start Up AND Windows | Application Data | Microsoft | Word | Start Up. Prior versions of Word used the first path location, Word 2000 uses the latter. You’ll want to make sure that you don’t have an identical template in both those locations or you will experience the dual menuing problem you’ve described.

When taking information from Access to Word, were you using a table from Access and merging to Word? or were you “Publishing” to Word from Access? If you are doing a genuine merge you would create a data source in Word that is much like the Access table. If that is what you’re after, no macro would be necessary and you would use the mail merge feature.

Randy, I have had this problem in our environment also and found that during the installation of Word, it was told to run dual English and French – to disable this totally I went to Start | Programs | Microsoft Office Tools | Microsoft Office Language Settings THEN unchecked the French dictionary so that Word no longer had it as an option to try to use. You can verify that your machine is using the dual setting by opening a blank document in Word and looking on the status bar and if it indicates English, then it has both dictionaries invoked. Once you do the above and then go to a blank Word document screen, you should see no language indication on the status bar because it now only has the option of English so it doesn’t need to keep score so to speak. Hope this helps.

Are the MetaData issues the same in Word XP as they are in Word 2000?

The header row has been defined on the page, the document is being viewed in Print Layout View (Word 2000 on Windows 98), and the table has not had a hard page break inserted – it is one continuous table that spans more than one page. Tables created in a other documents perform fine – this problem is isolated to a single document. However, deleting the table and recreating it does not help, and transfering the table to a new blank screen without taking the final paragraph mark of the original document does not help. Any ideas on what table property might be at fault?

Oooops! Touche’ that is true. Think a special font must be the ticket because I’ve tried several ways to get just the numbering to go Small Cap and it just doesn’t do it.

I would concur with David, if you can’t access the small caps through the font dialog box actually in the customize numbering, fall back to the modify level of the style and then format and go into font and select small cap. I think it will work for you then. But if I took this approach, I would do ALL of my font settings there and not a mixture of both places.

Yes, true on both accounts. I just thought it strange since my work machine behaves differently. I’ve had problems with my home machine and began to wonder if this should concern me.

k, this wasn’t my question, but more explaining please
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put the whole of the first page in an “If this parent name previous parent name” clause so it would only print for a new parent.

This sort of “If” clause is a Word field. You would need to bookmark the parent name so that you had something to compare with.

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How would I put the “whole of the first page” in one of those codes? Does that mean the document itself would be conditional? I’m not sure I follow what you meant.

Thank you for the great info.