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Hi dutcora..I had a similar problem with a real big doc in Word 2013.

Symptom: I could open the Word document; then it opened through a second and really slow analysing process (but eventually opened).
Cure: Copy the entire document to the clipboard and paste contents into a new Word document.
Cause: The original doc contained different ‘recovered’ and ‘restored’ points. I don’t know if this procedure will help in your case; but there’s only one way to find out.

Thanks for your input guys; much appreciated, you’re starting to give me confidence as well.

Thanks for your super-quick response. Is Format Factory freeware?

Not yet – I’ll try it tonight.

Thanks for the super quick reply Joe;

Will ChkDsk replace the missing file and does the restore disk have to be on hand for this process?

OK, I’ll try AutoGK – I just hope it works.

I’m confused also. It’s as if the video clip itself has copy-protection built into it. (quite bizarre!)

Thanks, I will try this tonight.

Thanks for your suggestions – these sound like a sure-fire fix.

I was in doubt whether I posted this question before.

Anyhow someone has supplied the answer this time around.

Many thanks Bruce.

Thanks for this suggestion JoeP517, I still have my doubts that I will have success but I will try these suggestions over the weekend.

PS – Happy new year!

The site uses adobe flashplayer (meaning I can view this video in question but am unable to save it to H/D – preferrably as a .WMV file)

Thanks for your input everyone!

You do this the same way as previously – by editing the template. If you are not specifically choosing a template for new documents then the template is called Normal.dotm or Normal.dotx and it is located in your Application Data/Microsoft/Templates folder.

You can navigate to this location by pasting the following path into your Windows Explorer folder path (or the Start Button>Run dialog)
%appdata%/Microsoft/Templates

Once you find the Normal.dot? file, right click it and choose Open and change the styles and fonts to your liking in this document and then save and close.

Thanks for your suggestion Andrew, however my normal.dot file is empty – any other ideas?