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Thanks guys – Solved! (I am one happy camper)

Thanks for these suggestions jscher; I hope one of these works.

For the record here is the only message that appears on-screen before the Word document appears.

Hi again Ted – sorry to continuously be a nuisance – I have also tried out Brownie’s suggestion yesterday; in his attached screendump he apparently uses Microsoft Outlook. I use a alternative for email access (Windows Live Mail), when I brought up this screen at home I found it rather odd to have 2 almost similar entries, which are: Windows Live Mail and Windows Live Mail (news). I don’t know whether one of these entries is confusing the system and/or which one is used for email.

When you mention ‘this page’, am I right that you’re refering to your ‘ALT+F’ & ‘ALT+V’ suggestions which you suggested in your 2011-08-08 19:08 response?

Here is my attempt at piccies (I hope all goes well).

As you can see your first suggestion only opens the drop-down File menu, but sadly top two sub-commands are still greyed out.

Here is my first attempt at piccies (I hope all goes well).

This concept sounds like a sure-fire fix (and thanks for the extra-helpful thumbnail).

On a different issue, I wasn’t aware that pictures could be included in forums; for future reference could you please describe in detail the process for attaching screendumps/pictures?
Please bear in mind, I do have a learning disability.

I don’t have spell checking enabled as this document contains foreign words – same with checking of anything.

I’ll check the size tonight & get back to you tomorrow

Terfar – unfortunately this website can’t cope with screendumps, but I’ll try and describe in detail tomorrow (word-for-word) what is going on; I’ll copy the message out tonight.
As my computing knowledge is really poor, I have no idea what a EULA is.

As I am bad at describing things, I am willing to email you a screendump of this analysing message, if you agree to this send me your email address.

Gary- thanks for getting back to me on this issue. I’ll check out any relevant messages tonight and get back to you tomorrow.

Thanks for the suggestion Ted – I’ll try this out tonight.

Yes Brownie I do have Windows Live Mail set as my default emailing component – is Windows Live Mail the culprit?
If so, can you suggest a alternative to Windows Live Mail which is compatible with Win 7 and which will also give me access to both of these IE9 commands?

Robko,

I’m not familiar with the program but have you tried starting it by Right-Clicking and selecting Run as Administrator?

DOSBox (is supposedly) able to execute old DOS based games.