• WSStevenXXXX

    WSStevenXXXX

    @wsstevenxxxx

    Viewing 15 replies - 16 through 30 (of 200 total)
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    • in reply to: Intel Drivers for Windows 8.1 Pro – Install or Not ? #1594486

      After upgrading to Windows 8.1, did you install all pending Windows Update and update all device drivers accordingly?

      I did NOT “update” to Windows 8.1 Pro

      It came preinstalled by Dell on my system when I purchased it.

    • in reply to: Intel Drivers for Windows 8.1 Pro – Install or Not ? #1589785

      P.S.

      I just did a quick check for updates and the 10-3-16 & the 11-16-16 came back

      ??????????

    • in reply to: Intel Drivers for Windows 8.1 Pro – Install or Not ? #1589784

      Recently discussed on AskWoody: What’s going on with the “INTEL – System” patches?

      Hope this helps…

      THANKS for the link – Good information.

      I just checked my updates and the 10-3-16 & the 11-16-16 no longer show up as uninstalled optional updates.
      And, “I” certainly did not install them.

      Only the 8-9-16 is still listed as an optional update.
      And, according to the comments at the link provided by Rick, that 1 seems to be the most problematic.

      Either way, I am not installing it nor any others that may show up.

    • in reply to: Three solutions for storing photos online #1583834

      My problem with storing iPhone & iPad Pictures & Videos in anything other than iCloud is that you lose the numerous detailed sub-folders (i.e. Vacation XX, Vacation YY, Child 1, Child 2, etc., etc.).

      Being able to retain those detailed sub-folders makes it waaaayyyy easier to locate a specific picture or video.

      Yes, I do know that those detailed sub-folders only point to the original picture or video in the All Photos folder – but it still makes it easier to find specific pictures or videos.

      If I have 200 pictures of Vacation XX, all of those pictures are in its detailed sub-folder in iCloud.
      I don’t have to wade through every other non-related picture taken on the X number of days of that Vacation XX to find only the pictures related to Vacation XX.

      And, of course iCloud syncs them all back to both the iPhone & iPad anytime anything is added, deleted, or changed on any device or in iCloud.

      Besides having all of my pictures & videos in iCloud, I also have them in Amazon pictures just as a precaution.
      But, I would hate to ever try to reconstruct my sub-folders if the need ever arises.

    • in reply to: Change the “Number” of my dual Monitors #1578308

      No worries – remember “Hardware trumps software” 😉

      Before I posted my Question, I did a general Internet search Re changing the Monitor #s.
      I figured How difficult can that be.

      I found numerous items dating back numerous years & not a single one had the answer.

    • in reply to: Change the “Number” of my dual Monitors #1578305

      Disconnect them from the graphics card and switch the cables over?

      So simple, yet so elegant.

      Yep, that works!

      THANK YOU for your assistance.

    • in reply to: Any hope for this old hard drive? #1569771

      Use them to put childrens’ art work on the fridge 🙂

      They ARE good for that.
      Problem is you can never get the art work off the fridge – The magnets are that strong.

      Wifey refuses to let me keep the magnets on the fridge – so I use them in my office.

    • in reply to: Any hope for this old hard drive? #1569754

      A couple of weeks ago I took out a Hard Drive from a Windows 98SE Desktop before bringing the Desktop to Best Buy to recycle.

      I have not gotten around to destroying it yet – Hope to do that this weekend.

      About a year ago I took a Hard Drive out of an even older Windows 98 Desktop.
      Pretty much had to destroy it just to open it & was able to salvage only the Magnets.

      I cut most of the platter off of its spindle by cutting out small triangular shaped pieces using metal shears & disposed of those in bags with food scraps.

      But, I could just never seem to find a way to just remove the whole platter.

      The Hard Drive for the Windows 98SE Desktop looks like it will be even harder to open.
      In my haste to remove it from the Desktop, I did not 1st format it.

      I have a magnet that you plug into a socket.
      I used to use it to “erase” floppy disks.

      Would that be strong enough to make the data on the platter “unreadable”.
      Or is destroying it my best option.

      Are Hard Drives “easily” “opened”?
      I probably would not have the right tools anyway, but opening it would probably be a little less dangerous than beating it with a sledge hammer (even if I wore goggles).

    • in reply to: Image Restore affecting System Restore #1569571

      So, is it the general consensus here that Restore Points should be imaged in all MR images?

    • Uuummm… yes. Good programs (like Reflect) come with software that can create a boot disk or USB with which to restore from an image. Part of any good back strategy is to test this boot device and keep it up to date with any driver changes, if needed.

      Would you update the Macrium Reflect Boot Disk (mine is on a USB Flash Drive) for “every” driver change?

    • in reply to: Whea_uncontrollable_error #1564281

      One thing that will confirm DHCP enabled is to enter ipconfig /all on a cmd prompt.

      I just did the ipconfig /all – See the Screenshot below:

      44505-ipconfig-all

      It shows that the DHCP is enabled

      I will point that out to Dell.

      Here is the bottom part of that Screenshot

      44506-ipconfig-all-2-of-2

    • in reply to: Whea_uncontrollable_error #1564257

      ADDITIONAL INFO FROM DELL RE DHCP MODE IS DISABLED

      I requested from Dell a link to support their contentions.

      I received the following by E-Mail:

      I have searched all over, but the information that I retrieved was Dell internal use and I don’t show a customer-facing version of the article.

      A couple of hours later received this from Dell by E-Mail:

      I received approval to copy the internal article on this for you:

      “When DHCP mode is disabled in MEBx, ME is holding a static IP on the LOM. ePSA and LOM tests for the NIC require the subsystem to be in DHCP mode by design in order to run diagnostic routines successfully. This applies to all low level NIC diagnostics and is not a problem with ePSA, it is a design limitation of the Intel LOM module.”

      ME is the Intel Management Engine. LOM is local area network on motherboard.

    • in reply to: Whea_uncontrollable_error #1564099

      UPDATE

      I had not gotten the WHEA_UNCONTROLLABLE_ERROR again since I 1st posted this thread.
      But, since it had happened randomly before, I decided it was time to try to resolve it.

      Before I contacted Dell Support:

      I ran the 2 Diagnostic Tests on the Dell Website as follows:
      10 Minute Quick Test
      40 Minute Full Test
      All items passed both tests

      But because I was getting the WHEA_UNCONTROLLABLE_ERROR at boot-up, I decided to also run the ePSA (ENHANCED Pre-Boot System Assessment).
      The Network 1 failed with the Error 2000-0620 (See the Screenshot below.)
      44494-Network-3-of-3

      Armed with the above information, I called Dell Support.

      In a Remote Session with Dell on 4-27-16 (using the Dell Command Software already on my System), Dell checked for updates to my System & found 3.

      These following 3 Updates were installed by Dell:
      Dell Command Software Update
      Dell Precision Workstation T5810 BIOS Update (from A7 to A12)
      NVIDIA Quadro Driver 354.13

      But since that did not solve my problem, Dell dispatched a tech to replace my Motherboard on-site.

      The Tech replaced my Motherboard on 4-28-16 & then ran the ePSA Diagnostic which failed with the same Error 2000-0620

      The Tech re-ran the ePSA a 2nd time & this time it passed, so the Tech left.

      After the Tech left, I re-ran the ePSA 6 times (3 times with the Ethernet Cable connected at the back of the Tower and 3 times with the Ethernet Cable disconnected from the back of the Tower).
      The ePSA failed all 6 times.

      On 5-3-16 at the instruction of Dell, I updated the BIOS on the replaced Motherboard from A9 to A12

      On 5-4-16 on the telephone with Dell, I explained how the ePSA passes when run from a Cold Boot, but fails when run from a Re-Start.
      Previously, the ePSA failed every time.
      But, I could not say with any certainty that the ePSA was done every time back then only on Re-Start or whether it was sometimes done from a Cold Boot.
      Dell did not seem concerned about that in any way.

      Thinking that “there may be another component that is causing the motherboard to fail”, Dell again dispatched the Tech to me to replace the Motherboard again & to also replace the Power Supply Unit. I was also instructed by Dell to have a different Ethernet Cable available to swap it out for the current one.

      On 5-5-16 the Tech replaced the Motherboard again & also replaced the Power Supply Unit.
      Same result.
      ePSA passes on Cold Boot but fails on Re-Start.

      On 5-7-16, I updated the BIOS on the 2nd Motherboard from A8 to A12

      Just today (5-16-16), Dell says (Exact Quote from E-Mail sent to me):
      “the ePSA fails with a NIC card failure.
      For this particular system, motherboard, and NIC card ePSA will fail the NIC test because DHCP mode has been disabled.
      Because this is a false positive for the System and the part that would cause this error has been replaced twice, it is definitely not related to the WHEA_UNCONTROLLABLE_ERROR on boot up.”

      On a follow-up E-Mail, Dell also stated:
      The DHCP being disabled “is a setting that has to be changed in the Intel Management Engine BIOS which is separate from the computer’s BIOS settings.
      You may access this by typing Ctrl+P during boot up.
      However, I do not know if changing these settings will negatively impact the system’s performance or usability.
      That’s why I have not encouraged you to change these settings.”

      Below is a Screenshot that shows that the DHCP Mode may in fact be enabled instead of disabled????
      44495-DHCP-Mode

      If the DHCP Mode is in fact disabled in the Intel Management Engine BIOS as Dell suggests, it came that way with the System.

    • in reply to: Whea_uncontrollable_error #1559659

      Given this appears to be a hardware issue, replacing the system could be a good thing. :rolleyes:

      Jerry

      This 9-15 system is already a replacement for the system I purchased in 1-15

      There is no way Dell will again replace my system.

      Besides, getting yet another system that will probably have other problems may really not be a good thing.

    • in reply to: Whea_uncontrollable_error #1559417

      Take it back under warranty and get them to sort it out.

      That is not as easy as it sounds.

      My previous experience took 6 months & Dell techs made the problem much worse to the point where they had no choice but to replace the system.

    Viewing 15 replies - 16 through 30 (of 200 total)