Replies

Van-

What a mess. I’ve only been on 2003 for about 4 months and I’m seriously considering the pain of rolling back to 2002 or some other email client altogether because of these “small” nits that can just drive you crazy.

doesn’t sound like that is an option for your system, so good luck. Seems that no one in this forum knows how to deal with it and this is a very savy group of users.

cheers,

tom

I have the exact same problem and i run NIS instead of zone alarm. Mine hangs at the start of one of the mail accounts (usually yahoo mail on my machine and earthlink on my wife’s).

It also hangs if I do any other task with outlook during a send and recieve.

have you tried it with the firewall off? or with the email scan off in your anti virus application?

I think you are on the right track suspecting a link between the security apps and outlook not playing well together but I can’t see what is wrong and I had no trouble with outlook xp.

good luck,

tom

Van-

I’ve had some problems with rules. I seem to have fixed most of them by opening the rules list and finding duplicates and deleting the dupes.

Just looking at the whole list might you might be able to find some discrepancy between the ones that work and don’t … another trick you might try is to open one of the ones that works and change the name in that rule to one that doesn’t work.

hope this helps,

tom

Just what I hoped to hear!!! The EZoutlooksync has a lot of promise, but I feel a lot safer with an MS product. Off to create a couple of dummy .pst files to test it with.

Many thanks

tom

John-

That sounds great. I’ve seen that sync toy offered but it sounded like it was for PDA syncing and the Palm software with outlook works too great to want to tinker with.

Does it really “sync” as opposed to just finding the latest file and replacing the older one? Can you add and delete infor on both .pst files and then have them match up like palm desktop? If so, do you name the two files differently or the same?

thanks,

tom

Thanks, John I appreciate your thoughts. I had deleted it and then you get an error message every time you open outlook that it cannot find it. (that popup is more annoying than seeing the folder all the time .

cheers,

tom

Thanks again. I just tried both of them. neither worked.

I also just deleted all the folders in the archive.pst except DELETED ITEMS and SEARCH FOLDERS (they would not delete). I then compacted the folder, tried closing again…ran scanpst again… still will not close.

the only other anomaly I can see is that in the DATA FILE MANAGEMENT dialogs, I do not show the archive.pst file that I want to remove (when I add it through this dialog, it crashes outlook)… but in the list of outlook data files in TOOLS, EMAIL ACCOUNTS, the drop down box in DELIVER MAIL TO THE FOLLOWING LOCATIONS, it DOES include the archive.pst I want to delete. this must be some clue???

cheers,

tom

I did that and it doesn’t change anything. the laptop is still looking at the old archive (which is truly the same on both pcs) and then will not allow me to close and delete it.

Or did you mean that I should copy over more than just the .pst files?

tom

Thanks. I have the old archive.pst and can open it and see all the folders and messages, etc. but I cannot close it (after which I plan to delete it) without the error message…nor can I click the ADVANCED tab in properties without the same result.

I’ve switched this file out for another one from a backup..exactly the same result.

I have the exact same file on my desktop (did the same procedure of upgrading to 2003 there) and it worked (closing and deleting) fine with that setup.

The two pcs’ outlook setups are exactly the same so I can take my pst file from the laptop after travel and copy it to desktop…(this is a later question of how to sync )

any thoughts appreciated. (I found an article in MSKB but it referred to OL2000 and the registry files are different for 2003).

thanks,

tom

Thanks, John. That worked for getting the data into the new format.

After I completed the export/import I closed and deleted the old outlook.pst but I could not close the old archive.pst… I get an error message “The operation failed. An object cannot be found.”

any idea how to get rid of the old archives?

thanks for your help. your solution was much simpler and direct that the article one (sorry, woody )…

cheers,

tom

well…here’s an update:
* you cannot archive 2003 files into an xp archive.pst…you get an error message when you try telling you that the formats are not compatible.
* I made the mistake of then creating the archive.pst as my next step rather than being sure the outlook.pst would work
* when I tried to transfer all the xp data to the new outlook.pst, I ran into the problem that there were no system folders (like SENT) and found that I could not move the existing SENT folder… I had actually only created a set of personal folders, which did not include the system folders. I’m not sure how to remedy this, but I was getting so confused, I just closed outlook and deleted all the files I just created and restored the backup files (I complicate this kind of process by keeping all my outlook files in a non-default folder so I can find them to move back and forth from the desktop to the laptop…a story for another question after I settle this one or decide to leave it alone )

CAn anyone tell me I’m nuts to be pursuing this…I’m trying to solve some flaky-ness problems I’ve had since I upgraded to 2003 (actually one of the pc’s is a clean install, but i’m using the xp files from earlier installs)…or can someone point me to a clear set of instructions to make the change to the 2003 formats (I found that Woody’s article didn’t really match what I was seeing on my own setup).

sorry to be so long winded…

thanks,

Tom O’Connell

thanks, guys. I think I’ll live dangerously and try just using it…after a backup of course.

tom

Thanks, John. But do you know if I can just continue to use the existing (outlook 97-2002 format) archives or do they need the same update procedure once I’ve updated the outlook.pst to the 2003 format?

cheers,

tom

Woody Leonhard wrote and article in the January 2006 PC World “GUNK BUSTERS” that indicated the 2003 file format was different than all the others and much more trouble free (I’m trying to get rid of a few pesky issues) but that it was somewhat cumbersome to update from XP (and he outlined how to do it). I’m prepared to follow the procedures, and I think I need to do it again for archives…???

tom

John-

Thanks for chiming in. All of my existing rules seem to work (I also tried unchecking them all to see if one was gumming it up before I tried to create another rule but that didn’t work). I just cannot create a new rule using organizer (but I can make one using the rules wizard).

I tried looking for Properties, Permissions but there is no exact dialog like that…. there is an administration tab and the two settings are grayed out…apparently with neither selected. The choices are: All users with permission; owners only.

Just to be clear, this is not an exchange server setup…single user, .pst file setup.

Any idea how/why the permissions got disabled??? and how to reenable them?????

thanks a lot,

tom