Replies

Thanks Tony, I did the re-installation “over the top” of the existing version and it completed OK, except after the re-boot it does, I got an error … “Windows could not upgrade the file %1 from %2 … etc” (I found Microsoft’s KB 283069, but there was no wininit.ini file to rename).

The problem I have is the inability to print any emails from Outlook Express. Clicking the Print button on any email results in an Internet Explorer Script Error on Line 237, Char 2, permission denied, code 0,
URL: res//c:windowssystemshdoclc.dll/preview.dlg (I was unable to find anything on this in the Microsoft Knowledge Base)

I have of course scanned the PC for viruses using the latest data and NAV and also ran PestPatrol with the latest updates.

Any help would be appreciated.

Thanks Tony, I did the re-installation “over the top” of the existing version and it completed OK, except after the re-boot it does, I got an error … “Windows could not upgrade the file %1 from %2 … etc” (I found Microsoft’s KB 283069, but there was no wininit.ini file to rename).

The problem I have is the inability to print any emails from Outlook Express. Clicking the Print button on any email results in an Internet Explorer Script Error on Line 237, Char 2, permission denied, code 0,
URL: res//c:windowssystemshdoclc.dll/preview.dlg (I was unable to find anything on this in the Microsoft Knowledge Base)

I have of course scanned the PC for viruses using the latest data and NAV and also ran PestPatrol with the latest updates.

Any help would be appreciated.

Thank you both!

Your suggestions encouraged me to look more carefully at the printer properties and I discovered that my LPT1 port referred not to my LaserJet 1200, but to a “printer” installed with another program that I added recently. Although the paper setting was A4 for both printers and not Letter (although I agree, it behaved as if Letter was selected), deleting that other “printer” removed it from the LPT1 port listing for the LaserJet 1200 and magically fixed the paper length problem.

I hope all that makes sense. The “bottom line” here is that thanks to you guys, your prompt response and the fact that you care, my problem is solved.

I wish I could return the favour!!

Hans, you are a genius!

I downloaded the driver update as you suggested and bingo! What can I say … you’re really great!!

Hans, you are a genius!

I downloaded the driver update as you suggested and bingo! What can I say … you’re really great!!

Thanks for the suggestion Hans. I had tried this in the early stages of my struggle to get this to work and unfortunately when I switch back to full-screen mode, I once again get the display squashed into the top half of the screen with the bottom half black.

I am fast coming to the conclusion that it’s not a Windows setting thing, but some system problem (either Operating System or more likely display driver), so I will next follow up a display driver update. The problem is that I am using an NVIDIA GeForce4 MX440 with AGP8X card with a version 4.4.0.3 driver and I can’t seem to find exactly that card on the NVIDIA site. Their driver downloads are a little odd and the only graphics driver version I see is version 45.23, so I’m not game to download and install it in case it’s the wrong one and things get horribly worse.

I will contact the PC manufacturer for advice (because NVIDIA don’t provide end-user support) … but I’m not very confident.

I’m very grateful for the assistance I have been offered in the Lounge though.

Thanks for the suggestion Hans. I had tried this in the early stages of my struggle to get this to work and unfortunately when I switch back to full-screen mode, I once again get the display squashed into the top half of the screen with the bottom half black.

I am fast coming to the conclusion that it’s not a Windows setting thing, but some system problem (either Operating System or more likely display driver), so I will next follow up a display driver update. The problem is that I am using an NVIDIA GeForce4 MX440 with AGP8X card with a version 4.4.0.3 driver and I can’t seem to find exactly that card on the NVIDIA site. Their driver downloads are a little odd and the only graphics driver version I see is version 45.23, so I’m not game to download and install it in case it’s the wrong one and things get horribly worse.

I will contact the PC manufacturer for advice (because NVIDIA don’t provide end-user support) … but I’m not very confident.

I’m very grateful for the assistance I have been offered in the Lounge though.

Good idea, I’ll follow it up.

Good idea, I’ll follow it up.

Unfortunately the settings you suggest are where I started, but the program displays squashed up in the top half of the screen with the bottom half of the screen black.

Any other suggestions would be great.

Unfortunately the settings you suggest are where I started, but the program displays squashed up in the top half of the screen with the bottom half of the screen black.

Any other suggestions would be great.

Unfortunately, the program is in full-screen mode when it displays in only the top half of the screen, it is not in a Window, so Alt+Enter just displays the “half screen” in a Window. I experimented with Buffer size and Window size, but also no luck.

Any other suggestions would be gratefully received.

Unfortunately, the program is in full-screen mode when it displays in only the top half of the screen, it is not in a Window, so Alt+Enter just displays the “half screen” in a Window. I experimented with Buffer size and Window size, but also no luck.

Any other suggestions would be gratefully received.

Thank you Leif for the prompt response.

Thank you Leif for the prompt response.