Backup software can’t create shadow copies

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I have a windows 7 OS and have problems using windows back up restore. Cant create shadow copies after 2 1/2 years of using it. I have used Acronis Truimage 2011 in the past which is uninstalled now. Can I redownload it to use now or would there be a problem. I have the Disc and the serial code. Also is EaseUS Todo any good to use for backing up. The computer is an Hp pavillion about 2 and 12/2 years old.

Thanks

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Check your “Volume Shadow copy” service in the services section to ensure that it’s set to “Active”. And also ensure that it’s dependence, RPC, is also active.
Type: “services.msc” in the run box.
You may also need to perform a “SFC /SCANNOW” to affect a repair, this can be done by opening an elevated command prompt.

Acronis TI or any other 3rd party imaging application ought to work fine provided your operating system isn’t corrupted.
No sense in imaging a corrupted OS. I recommend attempting to figure out why the shadow copy service is unable to start.

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Both services seem to be active I tried your SFC Scannow and I donthtink it showed anything Retried backup and got this message “A shadow copy could not be created. Please check VSS and SPP application event logs for more information. Details: insufficient storage available to create either the shadow copy storage file or other shadow copy data.” It was error message 08X81000019. Tried researching the error and thought the System Volume partition was under 40 gigs of free space.

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Do you have a specific Event ID error code?
Is there actually insufficient storage available?
Volume Shadow Copy Service Operations

More information:
Diagnosing Failures in Windows Server Backup – Part 1 (VSS/SPP Errors)

Lastly:
How to Do a Repair Install to Fix Windows 7

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sorry meant there are 37.5mg free out of 100 mg of space on system volume partition. Is the number required to be at least 40mg for it to run a shadow copy? And is there a way to regain that space? Im not intensively tech savy so if there is an easy way to fix please let me know otherwise I will use an alternative. Thanks and I appreciate all your help.

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