Cannot connect to internet on ethernet

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I was losing internet intermittently but now I am unable to connect at all to the internet using Ethernet. The hub works fine as another PC gets connected using ti, I have changed the cable between the hub and the PC (desktop Dell with no WiFi using Windows 11). I have tried disabling the device and re-enabling. I have tried rebooting the PC. I have tried to update the driver but all this to no avail. My gut feeling tells me it is a hardware issue but what to do next? Any ideas would be appreciated.

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I recently experienced that same problem. I tried what you described and that too didn’t help. I found in the end my laptop and not my other devices was having a IP address that was different. For some strange reason I was attempting to connect to another network with a different gateway. Bottom line shut everything off the router cable modem and hub wait a few minutes like I did turn them all on again wait a few minutes and everything came back all my devices were with the same gateway as well as the had ip addresses that belonged to my network. Hope this helps

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Set a fix IP address for your PC, printer, network drives…and other devices connecting to your router.

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Alex5723 wrote:

Set a fix IP address for your PC, printer, network drives…and other devices connecting to your router.

Umm… why?

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davbla wrote:

Any ideas would be appreciated

Can you tell us the PC IP details?
Open a Command Prompt.
Type: ipconfig /all
Copy and paste the details here.

cheers, Paul

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Dell Technical support, after a lengthy process, conclude that a recent update to Windows 11 caused the problem and I need to reinstall Windows. I am reluctant to do this (time consuming/lazy) and am not absolutely convinced this is the reason. I any case I still have only an intermittent Ethernet connection which on startup this morning decided to work. Below is my ipconfig /all listing.

Windows IP Configuration

Host Name . . . . . . . . . . . . : XPS8950
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 8C-B8-7E-CE-AD-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 8E-B8-7E-CE-AD-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Killer E3100G 2.5 Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 74-86-E2-13-52-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6294:5d73:e182:7a95%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.130(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 December 2022 06:45:36
Lease Expires . . . . . . . . . . : 22 December 2022 06:45:35
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 410289890
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-29-B0-76-7F-74-86-E2-13-52-0D
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Killer(R) Wi-Fi 6E AX1675x 160MHz Wireless Network Adapter (210NGW)
Physical Address. . . . . . . . . : 8C-B8-7E-CE-AD-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

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The ethernet connection looks standard. Can you check it next time you have a failure?

cheers, Paul

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Sorry to be a bit thick but if I am on WiFi as Ethernet has not connected how can I check Ethernet. I have internet this morning even after rebooting my router as I am also having problems getting internet from my Orbi Satellite!

David

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Collect the ipconfig before using wifi then post.

cheers, Paul

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IMO ipconfig /all gives more info than needed.

What may be easier is:

1. *Right*-click on Start and choose Windows PowerShell (or Windows PowerShell (Admin)… it doesn’t matter for this).

2. When the PowerShell console opens, copy/paste the following command:

gip | clip

3. Minimize the PowerShell console window and wait.

4. When internet connectivity drops, restore the PowerShell console window and press the RETURN/ENTER key to execute the gip | clip command. This will copy the most relevant network connection details for both ethernet and wifi to the Windows clipboard, ready for you to paste into Notepad or a reply post.

Hope this helps…

TL;DR

Translated into English, gip | clip just means ‘Get-NetIPConfiguration [gip] and pipe it [|] to the Windows clipboard [clip]. It’s just a very quick way of getting useful information and making it easily available, e.g. for pasting.

If you ever need more detailed info (for example, are you using a private or public network profile), use gip -det instead. IMO gip and gip -det are far more useful commands than ipconfig and ipconfig /all.

Another very useful PowerShell command is simply:

tnc

It’s really an alias for the Test-NetConnection cmdlet. Think of it as a *very* simple Does this device have a connection to the internet query.

I note from the ipconfig /all output that you’re using your router address for DNS, i.e. you’re using your ISP’s DNS servers.

See How-To Geek‘s Why You Shouldn’t Use Your ISP’s Default DNS Server article for more info.

It may be an idea to try using another DNS service. One of the easiest ways of changing to another DNS permanently or temporarily without having to navigate MS’ arcane Settings interface is to use sordum.org‘s small, free, portable DNS Jumper. It’s a very simple tool and, IMO, ideal for people who prefer non-techy solutions. It includes several pre-configured alternate DNS services, although I tend to just use Google’s public DNS servers at 8.8.8.8/8.8.4.4.

Finally, when troubleshooting internet connection issues, temporarily disable any third-party antivirus/antimalware products. It won’t be the first time that they end up being the cause of non-connectivity.

Hope this helps…

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windbg

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Rick Corbett wrote:

TL;DR

TL;DR is meant to introduce the shorter version.

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b wrote:

TL;DR is meant to introduce the shorter version

It’s internet slang and I prefer how I use it… to denote the longer version.

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Rick Corbett wrote:

It’s internet slang and I prefer how I use it… to denote the longer version.

You contradict major dictionaries over the last nine years then:

TL;DR: used … to introduce a summary of a lengthy post.
Oxford Dictionaries, 2013

TLDR (also TL;DR, tldr, tl;dr): a short summary (= a short, clear description giving the main facts or ideas) of piece of writing or a subject of discussion:
Cambridge Dictionary

TL;DR: a briefly expressed main point or key message that summarizes a longer discussion or explanation
Merriam-Webster Dictionary

TL;DR: It’s a phrase that basically means “summary” and is followed by a short, one- or two-line overview for people who may not have read every word of a long chunk of text.

What Exactly Does TL;DR Mean, and How Should You Use It? [Readers’ Digest]

tl;dr: Used to introduce a short summary of an overly long text.
Wiktionary

tl;dr: used by someone who wrote a large posts/article/whatever to show a brief summary of their post as it might be too long.

Urban Dictionary

The primary function of TLDR is to provide a summary of a longer post that people can read instead of the entire content. A lot of the time, this is done by the original poster (OP) as a courtesy to others.

MakeUseOf

Isn’t how most people will interpret it more important than your personal preference?

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Be aware that not everyone on the web is aware of slang so every now and then you may want to throw out what it means (I speak from experience dealing with Microsoftism and the number of times a three letter acronym will mean two DIFFERENT PRODUCTS or things.. (and it really is not necessary to use NINE dictionary citations?  One would be enough folks)

Let’s have a bit more Christmas cheer given that it’s close to the holidays.

Susan Bradley Patch Lady/Prudent patcher

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bbearren

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Very simple in the end. I did a chkdsk /r and everything has been fine since. I don’t know excatly what it cured but I have permanent ethernet connection now. Dell support said I should reinstall windows! Thanks to you all. David

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geekdom

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davbla wrote:

Very simple in the end. I did a chkdsk /r and everything has been fine since. I don’t know excatly what it cured but I have permanent ethernet connection now. Dell support said I should reinstall windows!

Yes, indeedie, start with basic fixes before implementing complicated fixes.

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