Cannot find Server/DNS error message

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I am unable to access any site, each time receiving the message “Cannot find Server” and a DNS error message. Seems like I may have overwritten some settings or is there some other problem with my Internet Explorer? Has anyone met this problem before? Many thanks.

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How are you connecting? (Modem, network, etc.)

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ADSL via modem. Not had the problem before.

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OK. If it’s anything like our setup, you need the IP address of the ADSL box setup as the default gateway in your network settings.
Then in IE:
Tools | Internet Options | Connection | LAN settings > select automatically detect settings.

(Are you in the UK?)

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OK, thanks. Yes I’m in the UK. Everying was going fine and then, all of a sudden, I encountered the problem.

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Should also have mentioned that the URL reported in address was something like res://c:/windows/system/SHDOCLC.DLL/dnserror.htm

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That may be just the default page IE pulls up to display the error message. It’s got to be locally supplied if you are not connecting out.

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OK.

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It’s a mystery. I log on, launch IE and it’s business as usual. No problem. Apologies for the apparent non-event! But, I’ll keep an eye on the situation. Thanks for the help Leif.

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Could well have been a temporary problem with BT or your ISP. Happens here very occasionally – just like someone threw a switch…

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