Changing access levels for a user

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Hi

I’ve just taken delivery of a new POS system for my Subway store. It’s all been preconfigured and most of it works well.

I have been given two windows logins. One is for the people operating the POS (clerk login), and it gives me a very restricted view, which is sufficient for anybody to process payments for transactions.

The other login is for Owner- it gives me control over the computer, but I do not have, nor cannot control, proper access to the POS functions while in this login.

I would like to grant the Clerk mode people access to the desktop- or even just to MS Office- but access to anything but the basic essentials has been restricted severely. I can understand why. But I would like to be able to allow access for just one or two more functions.

I’m quite unfamiliar with setting up XP security, and I can’t see how to change it.

Can somebody help me please?

Thanks.

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It’s been a week since I posted this question

If I have not explained properly please ask me questions.

If I need to read the manual please tell me.

But I would really appreciate a response from somebody please.

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It’s been a week since I posted this question

If I have not explained properly please ask me questions.

If I need to read the manual please tell me.

But I would really appreciate a response from somebody please.

I suspect that you have embedded Windows XP. If that is the case maybe something here will help

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I suspect that you have embedded Windows XP. If that is the case maybe something here will help

That looks suspiciously like the case.

I was hoping that there was something easy that I didn’t know about. But embedding looks about three levels more complex than I am qualified to handle.

So it looks as if I will have to fork out the bucks for technical support.

Thanks for the replies. Much appreciated.

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So it looks as if I will have to fork out the bucks for technical support.

I don’t know anything about retailing products like POS, Geoff, so I haven’t been able to contribute here, but your statement arouses my curiosity. Don’t you get some level of free initial support for a “new” product?

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I don’t know anything about retailing products like POS, Geoff, so I haven’t been able to contribute here, but your statement arouses my curiosity. Don’t you get some level of free initial support for a “new” product?

Hardware support is free. This is software. So I have to go through the paid support line. At least initially. I may have a case to get at least some of the fees waived.

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It’s been a week since I posted this question

If I have not explained properly please ask me questions.

If I need to read the manual please tell me.

But I would really appreciate a response from somebody please.

Geoff

Presumably it has been ‘locked down’ in unspecified ways to stop both ordinary clerks and enthusiastic owners from causing them too many support calls? Security by obscurity…

But in any event, surely the Vendor’s Technical Support people would be the ones to ask, since they should be intimately familiar with what they’ve done to the base XP software (if that’s what it is)?

BATcher

Plethora means a lot to me.

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Sorry Geoff… Didn’t see the original post. I believe Jon has pointed you in the right direction and the page you want to start with Creating A Shell Component give pretty good how to instructions.

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