• False error message from eMClient

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    #2773634

    I have asked the following question in vain in the eMClient forum, so am now posting it here.

    When I reply to an email, very often a page called OPERATIONS opens, with the following content :
    <<[my email address] : Connecting to [my email address] failed [time].

    [SMTP] An attempt to connect to [my email address] failed. This could be caused by temporary server unavailability or incorrect settings. Do you want to check the settings?

    Open account settings Ignore >>

    Opening account settings does not reveal any suggestion for improvement, so I click on IGNORE. Then the OPERATIONS window changes to say “There are no errors” and my reply gets sent and received !

    Surely this is time-wasting and should be avoided. HOW can I right this ?

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    • #2773799

      Most likely the logon to your mail server failed initially. Check the log on your mail server – assuming you have access. If not, ask your mail provider.

      cheers, Paul

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