Five reasons not to use the new Outlook

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MICROSOFT 365 By Peter Deegan Outlook (new) for Windows is being over-promoted. When Microsoft pushes this hard, you might think you must change now.
[See the full post at: Five reasons not to use the new Outlook]

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seths, Perq, MikeAL8, fisher75, Cybertooth, BobbyB, windbg, DLivesInTexas, 280park, lmacri

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I tried it a while back. When I discovered what it was lacking, like multiple account support, I couldn’t get back to the classic outlook desktop fast enough. It’s misleading to make people think it’s an upgrade to the existing product by this misnaming convention. At least they should to a check when you click the try it button to tell you what features you’re using that you’re going to lose! It’s not a “New Outlook”. It’s more of a “New LOOKOUT!”

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Mr. Austin, Cybertooth, BobbyB

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More info in this page: https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-on-the-web/enable-disable-employee-access-new-outlook

2 users thanked author for this post.

BobbyB, Peter Deegan

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Thanks – you beat me to it …

“Try the new Outlook” can be hidden from classic Outlook using a registry entry.

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General]

New DWORD value

“HideNewOutlookToggle” = 1.

 

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I can’t get past the 16.0 in Regedit.  I don’t want the new Outlook because it won’t work with Exchange.  And I can’t find a suitable email client that can.   It could be that I’m using a DEV version of Windows 11.  Build 22635.3286.  Any help?

 

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The registry entry definitely works. But all it does is stop the ‘Try new Outlook’ button from appearing.

I don’t want the new Outlook because it won’t work with Exchange.

??? new Outlook certainly works with Exchange Server – that’s the one thing it goes connect directly to.   Do you mean some older version of Exchange Server?

Peter D/

 

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Apparently my Outlook desktop classic was automatically migrated to New Outlook. How can I switch back?

 

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Outlook (classic) should still be on the machine.  Just search for “Outlook” from the Start menu.

Except perhaps for some organizations, no Outlook classis users are being automatically moved to new Outlook without some kind of warning or option.

But in any event, classic Outlook is NOT removed — only new Outlook is added to the computer.

Peter Deegan
Office-Watch.com

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One side effect of having no Outbox is that there is no way to set up a rule to delay sending email by a minute or more. That’s upsetting some users, myself included:

https://answers.microsoft.com/en-us/outlook_com/forum/all/what-happened-to-the-delayed-outbox-i-am-using-the/2a5e3a9e-f06a-4f90-89f4-570235c8921b

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As the forum notes, Outlook (new) does have a delayed send, but it’s called “Undo send” at Settings | Mail | <choose a mailbox> | Compose and reply .

But only up to 10 seconds which isn’t enough for many people.  It’s hard to understand why Microsoft didn’t allow for a longer time frame.  Possibly because the new web app doesn’t really have the ability to ‘hold’ messages the way classic Outlook can.

Peter Deegan

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New Outlook also has Schedule Send though:

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Can you confirm your remark about Outlook Classic being supported through 2029, and if possible, indicate how you learned about this?  There have been many forecasters suggesting a more imminent demise, perhaps sometime later this year.

Thanks!

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Ignore the ‘forecasters’ — most of them are about as reliable as the lady who writes “You and Your Stars”.

The 2029 date comes from Microsoft, late last week.  That was too late to integrate into the article (well into production by then).  But Will was able to drop in that sentence at the last minute.

But the support “until at least 2029” statement from MS comes with various unstated conditions.  I’ll explain soon.

For the moment it can stand as reassurance that classic Outlook isn’t going anywhere for a few years.

Peter Deegan

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I use Word & Excel + Outlook and Mail Merge to send 150 Newsletters also Outlook mail merge attachment (OMMA).

Will “new” Outlook support this?? Don’t think so! Especially as OMMA uses mails pending in the OUT Box.

Any thoughts?
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The current Outlook (new) does NOT support Word mail merge … or any external connections or plugins.  And Microsoft hasn’t said anything about adding those features.

That said, it’s hard to believe that Outlook (new) won’t add at least Word email merge at some stage.  There’d be proverbial ‘rioting in the streets’ if email merge was dropped entirely — it’s not gonna happen.

As I said in the article, despite Microsoft hype of the new Outlook, it’s a long way from being complete.  Email/Mail Merge is just one of the features on the ‘catch up’ list.

Peter Deegan

 

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MikeAL8

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@peterdeegan  “As I said in the article, despite Microsoft hype of the new Outlook, it’s a long way from being complete. Email/Mail Merge is just one of the features on the ‘catch up’ list.”

IMHO  Not a good example to future developers on how to rollout an app!

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Cybertooth

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I use Outlook Desktop (2016, 2021) on two different computers. Focused Inbox was not available on these, but then MS did enable it on both a few months ago but then took it away quickly with the next update. Why would they do this? Gives the impression left hand does not know what right hand is doing and they have no regard for annoying their customers with inconsistency!

:W10Pro and W11Pro 22H2

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MikeAL8

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I’m seeking comments on this issue with Focused Inbox.
The Outlook mobile app and ‘new’ app both have the feature available.
Why would MS deny/take away this feature on Windows Desktop 2016 and 2021 (both of which I paid full retail price for)?

:W10Pro and W11Pro 22H2

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Not sure what exactly you mean by “Windows Desktop 2016 and 2021”.

The ‘classic’ Windows versions of Outlook 2016, 2019, 2021, 2024 and 365 all support Focused Inbox. The feature has certainly not been withdrawn from any Outlook release that I’m aware of.

However Focused Inbox only works for Microsoft hosted mailboxes … Outlook.com Microsoft 365 mailboxes and some more recent Exchange Server deployments.

Peter Deegan

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Perq

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I have this one on Win10Pro:
Microsoft® Outlook® 2021 MSO (Version 2402 Build 16.0.17328.20124) 64-bit
The only account I have is @hotmail.com for last 25 years.
As I mentioned in my initial post, several months ago after an Outlook update Focused Inbox appeared then disappeared after the next monthly update (settings for it were gone). Same happened on Outlook 2016 on a Win11Pro computer.
Focused Inbox works fine for me on web, mobile and ‘new’ app. I’d like to have the same consistency on desktops but can’t get it.
I’m also an MSO 365 Basic subscriber.

:W10Pro and W11Pro 22H2

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I made a point of checking Outlook 2021 before my previous post … Focused Inbox is certainly in Version 2402 Build 16.0.17328.20184) — almost the same build as yours.

If Focused Inbox had been removed from various Outlook’s there would be loud complaints in various online forums.

So the question is — what’s different in your case?  I’m afraid I can’t think of any reason why your Outlook 2016/2021 are behaving that way.

Sorry I can’t help any more.  Please let this forum know if you find anything.

Peter Deegan

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Perq

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Thanks, I’ll keep investigating.

:W10Pro and W11Pro 22H2

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Focused Inbox shows up in Outlook safe mode, so it appears something is blocking it in normal mode.
I’ve tried various suggested remedies from MS articles regarding Autodiscover and creating a new Outlook profile but none have solved problem.

:W10Pro and W11Pro 22H2

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Thank you for this article. You touched on many of the issues that I have experienced with the “New” Outlook. I have been using Microsoft Office products for decades and the “New” Outlook has been my worst experience with Microsoft software. It is absurd how long this has been going on. I am considering ditching Outlook entirely due to the problems I have encountered with Outlook development over the past year or so. An article on good alternatives to Outlook and the Microsoft Office suite would be appreciated. I switched from Windows to Mac about seven years ago; no regrets. Due to decades of familiarity, I stayed with Microsoft Office programs.

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Perq, Cybertooth

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A few weeks ago I came across this post on Woody’s discussing Epyrus, an email program that I hadn’t heard of before. So I checked it out here, downloaded it, and installed it for testing. It’s related to the team that develops the Pale Moon browser (on which I am typing this).

Unlike the New Outlook app from Microsoft, Epyrus did not demand that I enter an email address before I got a chance to sample the program interface. I was able to see all the menus and options, and it looks promising.

 

Keep Running Windows 7 Safely for Years to Come  
Make Windows 10 look and work like Windows 7

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Mr. Austin, Perq

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As a Microsoft certified consultant dealing with many nonprofits and small businesses in my area, I have made sure that none of them have moved to the newOutlook. I’m going to have to also make sure that the settings are set so they don’t get forced to do that in January. I cannot understand why MICROSOFT is forcing this on businesses at this point in time. the product is still a beta product in my mind and I’m sure in the minds of most of their customers. Personally, since I’ve been using a Mac for a number of years as my primary machine, I’ve actually found myself moving back to Apple mail, which has added a number of features over the leaders and is a serious contender for anyone using the Mac. while there was plenty to complain about with the old classic outlook, the lack of feature sets in the new Outlook and the other shortcomings you point out make it a horrible upgrade for anyone that has years of experience using it. And what the hell is the problem with not being able to open PST’s? Doesn’t Bill Gates have like 50 years of PST’s on his computer? If you guys get a chance to interview him you might want to ask that question.

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windbg, Cybertooth, Mr. Austin

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How, please, can the “Outlook (new)” and “Microsoft 365 – en-us” be permanently obliterated from this machine? “Outlook (new)” was already uninstalled.

The machine has a *standalone* Office Home and Business 2019 – en-us” license and its owner wants nothing to do with those “Outlook (new)” and “Microsoft 365 – en-us”.

Thank you.

Human, who sports only naturally-occurring DNA ~ oneironaut ~ broadcaster

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