Microsoft Speech Recognition Service Error Code 1002

Topic

I used to be able to use Microsoft Speech Recognition until recently. Now when I try, I get Error Code 1002 at the top of the screen. It’s a Dell Inspiron 16

Driver says “Microphone Array best drivers already installed. ”

Device settings migrated 2025-02 04

Events: Device settings for SWD\MMDEVAPI\{0.0.1.00000000}.{1b1a5a68-6f3c-4381-bcdb-ae6419436b75} were migrated from previous OS installation. Last Device Instance ID: SWD\MMDEVAPI\{0.0.1.00000000}.{13ce3383-d002-4089-bb2d-e664ea043fe8} Class GUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e} Location Path: Migration Rank: 0xF00000000000F100 Present: true

Device SWD\MMDEVAPI\{0.0.1.00000000}.{1b1a5a68-6f3c-4381-bcdb-ae6419436b75} was configured.

Driver Name: audioendpoint.inf
Driver Package ID: audioendpoint.inf_amd64_271c4d03bad18da8
Class GUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Driver Date: 03/31/2024
Driver Version: 10.0.26100.1
Driver Provider: Microsoft
Driver Section: NO_DRV
Driver Rank: 0xFF0000
Matching Device ID: MMDEVAPI\AudioEndpoints
Outranked Drivers: c_swdevice.inf:SWD\GenericRaw:00FF3001
Device Updated: false
Parent Device: INTELAUDIO\CTLR_DEV_51CA&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_0C151028&REV_0001\5&1eecd215&0&0000

then Device started:

Device SWD\MMDEVAPI\{0.0.1.00000000}.{1b1a5a68-6f3c-4381-bcdb-ae6419436b75} was started.

Driver Name: audioendpoint.inf
Class GUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Service:
Lower Filters:
Upper Filters:

2025-02 04 is when I updated to Windows 11, version 24H2. Maybe that’s related?

Google Docs used to record voice with Ctrl+Shift+S but lately I get error Microphone is in use.

Dell Support was unable to fix the problem.

I wonder if I should uninstall and reinstall driver for microphone?

Replies

After 2 days with Dell support, finally pinpointed that the problem arose from the update 2025-02-04 of Win11 24H2. Apparently, the update replaced the Realtek driver with a generic System – Sound – Properties Provider: Microsoft 3/31/2024 ver 10.0.26100.1 Intel Corp; Driver date 4/26/2024; Version: 10.29.0.10898. It should have been the official Realtek-High-Definition-Audio-Driver_VD8XH_WIN_6.0.9700.1_A81. Once I downloaded the Realtek driver .exe file and ran it, the correct driver replaced the generic and my error code 1002 was replaced by the correct operation of Voice Access.