• Plus member but only “regular” content

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    #2274487

    Hi all;

    after a longer hiatus I begin to awake to AskWoody again. I can log in on the web site okay.

    I have a Plus membership, still until May 2021. Technically I do receive the newsletter but can not access the plus content.

    Please where can I find the nugget of wisdom that shows me what I am missing?

    TIA
    eikelein

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    • #2274491

      Drop a note to: customersupport@askwoody.com

      It will be taken care of.

      1 user thanked author for this post.
    • #2274505

      Technically I do receive the newsletter but can not access the plus content.

      Hi eikelein, it’s good you are back again!

      Can you please confirm if you are able to see this week’s online version of the newsletter, while you are logged in, and can view the Master Patch List? If you can, you appear to be getting the benefits of your Plus membership, as far as they stand at the moment.

      If those links give you an indication to register, then we have a problem!

      • #2274599

        We’re in touch with each other. Still not sure why he’s having trouble accessing the Plus content – maybe blocked by a browser add-in? – but we’ll get that worked out.

        • This reply was modified 4 years, 11 months ago by woody.
    • #2274621

      Good morning!

      Something has changed. I pulled up the newsletter and voila, I can access the Plus content; HURRAH!

      And I can see the Master Patch list; hurrah, hurrah!

      Thank you all who wrecked their brains!
      Eike

      • This reply was modified 4 years, 11 months ago by WSeikelein.
      1 user thanked author for this post.
    • #2274634

      Just to be complete:
      Here is a screen shot of the email I got. It clearly states “Free Edition” and behaves accordingly.

      On the web site things are okay now, hurrah!

       

      SreenShot010

      • #2274787

        Plus members can receive both the Free and Plus newsletters 🙂

        As to now being able to access the Plus links provided above, you can only see them when you are logged in. Otherwise, it doesn’t know you are entitle to see them.

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