reimage

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Why am I getting constant warning about “PUA:win32/reimage”??? I don’t  know what it is and there’s no win32 directory anywhere on my system , much less a “reimage” file [and ,  whatever it is, it is apparently not an executable, I guess]. It popped up in a “Potentially unwanted application” notification [certainly the fictional antecedent of the fictional “PUA:” filesystem] 8 times  yesterday, and already this morning I’ve gotten one at 9:45, 10:30 and 10:45.

This is mostly just annoying, but still….is there some way I can make it stop?

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Maybe this link can help you.

PUA:Win32/Reimage Virus Removal

HTH, Dana:))

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Drcard:)) wrote:

Maybe this link can help you.

That link may explain what the malware is but I would never recommend an anti-malware product like Gridinsoft Anti-Malware that hasn’t featured in reliability tests by well-known and reputable testers.

For example, PC Magazine’s The Best Malware Removal and Protection Software for 2023 – updated only a week ago – makes no mention of Gridinsoft Anti-Malware.

Similarly, I could find no mention of it on TechRadar’s Best malware removal for 2023: paid and free services.

I suggest you let us know what notified you (Defender?) then choose one of the better-known anti-malware tools mentioned in the PC Magazine and TechRadar reviews.

Hope this helps…

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@berniec, I’d suggest downloading Malwarebytes ADWCleaner and run it. It’s small, portable and effective in locating and removing such annoyances.

Windows - commercial by definition and now function...

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I used the premium trial Malwarebytes this am and it did not find this PUA.

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PUA = Possibly Unwanted Application
Download Malwarebytes Free. It doesn’t cause a problem with Defender.
Install it and run it.
Remove everything it finds.
Then go to it’s Settings (gear) and on the Accounts tab, disable the trial so it stays Free.

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Which anti-virus do you use ? look at the logs/quarantine for details.
Don’t hurry to remove as it may be false positive.
Fine the offending file and submit to virustotal.

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I’m not sure what I’m running.. I expect it is just Windows Defender .  The notification just says “application and browser control” and when I click on it I go to “Virus and Threat protection”  — I’m guessing that that’s “defender”.  In “threats found” it lists the PUA… stuff and there’s just a button for “Start Actions”.  I’ve done that several times and if it is *really*  a PUA and if the “start actions” actually removes it, what does it mean that it reappears a week or so later?   If it’s real and coming back it’d make me wonder if I have some deeper virus buried  deep inside my system

 

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I just tried again, but in a more controlled test — I did a scan and #@$%@#$% reimage was still there.  So I did a  “take action” and got the “feel free to use your system while we take action .  And then it came back with “no current threats” and “1 threats found”.  I guess that implies that it found one and *now* there are no current threats. Except when I click on the “scan” button ..my old friend reimage is still there.. apparenlty the “take action” didn’t actually resolve the mystey of reimage.

Do others have this problem?  Or has my system gotten haunted by a ghost..  Would trying the “offine defender scan” perhaps deal with it?

 

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Why don’t you take the advice above to remove it?

1 user thanked author for this post.

TechTango

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I noticed something for the first time: there’s a tiny downarrow above the “start action” button and that dropdown lets you select what actions to take.  the default is “block”, but on the list is “delete” and for the first time when tell virus and threat protection to do a scan reimage is *gone* and “0 threats found”.. So think it is now gone.  YAY

1 user thanked author for this post.

Alex5723

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Rick Corbett wrote:

That link may explain what the malware is but I would never recommend an anti-malware product like Gridinsoft Anti-Malware that hasn’t featured in reliability tests by well-known and reputable testers.

My main anti-malware is Eset, which doesn’t appear on any of those lists; but is highly praised by its users including me.  I would recommend it even thou it isn’t on those lists.  It really doesn’t matter to me if my software is or isn’t recommended by websites that depend on the advertising for their business.  IMO what individual users say about their experience with a product in making my decision about that product is more important than someone who may have “motivation” for a good review. Example: PC mag experts consider Norton one of the best out there…I and many others consider it Malware. No review by those pros you point out doesn’t mean the software is bad, it means that the pros didn’t even test it and only test the top name brands. I don’t consider such reviews as conclusive to make a decision by.

I was on a panel that reviewed/tested software and published reviews (Neat Net Tricks by Jack Teems) for many years and I can tell you first hand of the offers made to me privately to give good reviews no matter what I really thought (which I turned down – your word is your most valuable asset).  I also learned that good software doesn’t need a great review by paid reviewers, but rather what individual users say.   Yes, it does take more time to research on your own rather than decide by what a small group of “experts” say.  The link below is to what 74 reviewers said about Gridinsoft with 65% giving it a 5 star and the negative comments are about having to buy the software for it to remove malware (Wow, having to pay for software that really works).

Gridinsoft Reviews

Listening to a group of paid reviewers/testers in deciding which software to get is easier and makes you feel safer, but IMO is not better and you could miss some really good software like my Eset that was not reviewed by either group.

HTH, Dana:))

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Drcard:)) wrote:

IMO what individual users say about their experience with a product in making my decision about that product is more important than someone who may have “motivation” for a good review.

Unfortunately, individual users – both real and imaginary – often have motivations to provide inaccurate reviews. Think ‘TripAdvisor’ as an example and its regular disputes about false reviews by ‘individual users’.

Drcard:)) wrote:

you could miss some really good software like my Eset that was not reviewed by either group

So why didn’t you recommend ESET Antimalware instead of Gridinsoft Anti-Malware?

My post was not a criticism, just an opinion. You appear to have a different opinion. That’s fine. I’m not going to argue.

Hope this helps…

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