• The website is accessible over mobile data but not over WiFi

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    #2455831

    I have a peculiar problem with my website, https://mickwebsite.com, which I host on my home desktop computer using IIS 10. The website is accessible over mobile data but not over WiFi.

    Specifically, I am not able to run the website from a browser [Chrome] on the host computer; and while I can run it from another device [my phone] using mobile data, I am unable to run it over WiFi from that device. On the other hand, I used Hostinger.com to verify that my website is accessible from anywhere in the world…

    I get this response: This site can’t be reached. mickwebsite.com took too long to respond.

    I ran a Win 10 trouble shooter to access my website and received this feedback…
    resource (mickwebsite.com) is online but isn’t responding to connection attempts.
    and this…
    The remote computer isn’t responding to connections on port 443, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.

    I have never had any “security policy” settings?

    I have done and checked all of these…
    port forwarded 80 and 443
    redirected http to https
    allowed Chrome through the firewall
    removed all chrome add-ons
    tried with an alternate browser: MS Edge
    tried with firewall off as well as on
    ensured all proxy options set to off

    power off-on computer
    power off-on modem
    ipconfig /flushdns
    netsh winsock reset

    Suspecting the problem is a setting in the modem, I ran all of the tests in the modem Troubleshooting > Network Diagnostic Tools. All returned successful results

    I ran the Wi-Fi Spectrum Analyzer Data in the modem. It returned a page of data with no obvious error indications.

    RESET Press “Reset”: I pressed the software button to restart the gateway.

    I am at the end of anything I can think of to try. Any help appreciated
    🙂
    Mick

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