If I go the shell:AppsFolder, and find “Your Phone”, I can drop that on the desktop and pin it to the Start Menu — but NOT the task bar.
Is this intended or is it in error?
Chuck Billow
![]() |
Patch reliability is unclear. Unless you have an immediate, pressing need to install a specific patch, don't do it. |
SIGN IN | Not a member? | REGISTER | PLUS MEMBERSHIP |
Home » Forums » AskWoody support » Windows » Windows 10 » Windows 10 versions – no longer supported » Windows 10 version 2004 – May 2020 Update » Unable to pin Microsoft App to taskbar
I tried it a slightly different way and had no problem.
1. Find My Phone in the Start menu, drag its icon to the desktop and drop it to create a shortcut.
2. *Right*-click on the newly-created shortcut and choose Pin to taskbar.
If that doesn’t work for you then try it from another account.
Hope this helps…
Rick, so if I was able to pin it when using the (built-in) Admin account, does that mean my user account is corrupted, and if so, how do I fix it or create a copy so that I don’t have to reset everything?
- This reply was modified 4 years, 8 months ago by
CWBillow.
That’s what using an alternative account explores… but it’s best to use another account in the same user context so issues like ‘elevated privileges’ can be ruled out.
So… if the account with the ‘pin to taskbar’ issue is a ‘standard’ account then test using another ‘standard’ account.
Similarly, if the account with the issue is in the ‘Administrators’ group then use another account in the ‘Administrators’ group… even if you have to create it.
If it turns out to be an issue with the account you usually use then in my experience it’s quicker to create another account and transfer info/settings/data than either a) attempt to fix or b) carry out a reset <shudder>.
You mention “the (built-in) Admin account”. IMHO you should *never* enable the built-in, hidden by default ‘Administrator’ account unless absolutely necessary… and this isn’t one of those times.
When you first install Windows, the first account created by the OOBE (Out Of The Box Experience) is added to an ‘Administrators’ group. The privileges of accounts in the ‘Administrators’ group are different from the (hidden by default) ‘Administrator’ account itself. It’s a subtle but important distinction in Windows’s account hierarchy.
Hope this helps…
Rick, I created a new user, made them a member of the Admin group (which I am as well) and then pinned the Your Phone App to both the start menu and the task bar.
So, does that mean the user is corrupted? If not, then…?
If so, then I again ask if I am going to have to reset all for a new user? And what about naming? I don’t really want to “give up” my current user name.
Chuck Billow
Rick, I created a new user, made them a member of the Admin group (which I am as well) and then pinned the Your Phone App to both the start menu and the task bar.
So, does that mean the user is corrupted? If not, then…?
If so, then I again ask if I am going to have to reset all for a new user? And what about naming? I don’t really want to “give up” my current user name.
Given what you have posted then, yes, it certainly suggests like your usual account profile has been corrupted.
Have you tried using System Restore, if enabled?
Have you tried reverting to an earlier backup system image, if enabled?
If you have neither then a Google search for something like ‘copy settings to new profile’ should provide the detailed info you need.
Hope this helps…
Rick, yes, I have backups, both system and registry enabled. So I suppose what I will do is “backtrack” a bit and, watching for certain indicators or successes, see if I can “get straight.”
I’m going to try a backup of a couple days back, and see if I can get lucky! Thanks.
Chuck Billow
Apps and utilities (Control Panel, e.g.) don’t all pin the same way. Both methods I’ve encountered are described above. Standard Accounts and Administrator Accounts (There’s a hidden Super Administrator, too) have different privileges. An account becoming corrupt, despite conventional wisdom, isn’t very likely. I’ve only ever seen it happen for sure in a networked business environment. More likely is something else is being missed, maybe the User Account Control or limitations to what can be done to a Phone App by a Standard Account.
Suit yourself but I’ve always used Windows as an Admin. Linux, too. A Standard Account is far too limiting for anyone who knows their way around Windows and has a decent grasp of security. Every company I’ve worked in has granted me and those in my technical field Admin status without question since we install and uninstall software and change the Windows UI constantly. The only thing not allowed are network changes.
@Anonymous: I finally got it. I run as part of the Admin group but not as the built-in Admin.
Chuck Billow
Donations from Plus members keep this site going. You can identify the people who support AskWoody by the Plus badge on their avatars.
AskWoody Plus members not only get access to all of the contents of this site -- including Susan Bradley's frequently updated Patch Watch listing -- they also receive weekly AskWoody Plus Newsletters (formerly Windows Secrets Newsletter) and AskWoody Plus Alerts, emails when there are important breaking developments.
Welcome to our unique respite from the madness.
It's easy to post questions about Windows 11, Windows 10, Win8.1, Win7, Surface, Office, or browse through our Forums. Post anonymously or register for greater privileges. Keep it civil, please: Decorous Lounge rules strictly enforced. Questions? Contact Customer Support.
Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.
Mastodon profile for DefConPatch
Mastodon profile for AskWoody
Home • About • FAQ • Posts & Privacy • Forums • My Account
Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts
Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.
Notifications