• W-Fi keeps dropping on Windows 10 PC

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    #2308268

    Hello All-

    Having issues with Wi-Fi dropping on my Windows 10 Home PC. It happend occasinally in the past, but now it’s happening frequently, especially after the monitor goess off (set to 2 hours).

    System details – HP Win 10 Home, 64-bit, OS Build 19041.572 (older machine, has only 4GB RAM). I have not updated to latest build due to keep losing connectivity.

    I have tried all of the following (not in the order shown), all to no avail:

    • Click Connect, but often get “Can’t Connect to this Network”. If I then turn off and turn back on Wi-Fi, I can then connect.
    • Look to update driver (none available)
    • Uninstall & reinstall data adapter
    • Forget and “Remember” the connection
    • Turned off Wi-Fi Power Saver
    • Ran Network Troubleshooter countless times, and it keeps telling me “problem with wireless adapter or access point”. That’s when I googled all the potential fixes, obviously to no avail. Here’s what the troubleshooting log says:
    • Network adapter Wi-Fi driver information:
      • Description . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter   Manufacturer  . . . . . . . . . : Realtek Semiconductor Corp.
      • Provider  . . . . . . . . . . . : Microsoft
      • Version   . . . . . . . . . . . : 2023.70.109.2018
      • Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netrtwlane01.inf
      • Inf File Date . . . . . . . . . : Saturday, December 7, 2019  9:07:47 AM
      • Section Name  . . . . . . . . . : HP8723be_pwr_limit.ndi
      • Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_b723&subsys_81c1103c
      • Instance Status Flags . . . . . : 0x180200a
      • Device Manager Status Code  . . : 0
      • IfType  . . . . . . . . . . . . : 71
      • Physical Media Type . . . . . . : 9
    • Made sure it’s a Private Network
    • Ran the various Command Line directions, i.e. ipconfig /release, ipconfig /renew, netsh winsock reset, netsh int ip reset, ipconfig /flushdns, ipconfig /registerdns all to no avail

    I am totally at a loss here. Is there something obvious that I’m missing?

    Cheers,
    Steve C

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    • #2308302

      I would suggest trying a Realtek device driver opposed to the MSFT one.
      Your version in use is: 2023.70.109.2018
      The version available over on realtek.cz is showing: 2023.79.0619.2018 WHQL
      (site is clean-checked by myself, as I sometimes get drivers from there, run a scan on the downloaded file with your AV)
      Backup first then, I’d unpack the downloaded file and install it via the device manager (looking for the .inf file)

      Windows - commercial by definition and now function...
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