-
-
-
-
When I Google your HD part number, it comes back as a 2 TB drive made by Seagate. If it came in a new Dell system (at the time of purchase), it’s probably an “OEM” hard disk. It might have had some warranty from Dell, but if the serial number is checked for warranty status on the Seagate website, it will probably show it is an OEM drive and has no warranty direct from Seagate. If the Dell is out of warranty, you will just have to buy a new SATA drive of some brand, either another Seagate or some other brand, which will usually have a longer term warranty, perhaps 2 to 3 years. PKCano’s advice to get the drive replaced as soon as possible before it fails is 100% correct. If you can not do the swap/replacement yourself, you should definitely get the system to a repair shop to get the drive replaced, as the tech there should be able to do the direct transfer to another hard disk, as long as it’s still working well enough. If you wait for it to fail, it gets LOTS more complicated, takes longer ($$$), and is a pain for the tech. You will of course have to get a drive big enough to hold what ever programs and data you have on your current drive (XXX gigabytes??), plus extra room for new stuff, so getting a solid state drive might be out of the question, cost wise, as BIG SSD’s get expensive fast compared to big spinning drives. Just don’t wait too long to get the drive replace, the tech will thank you (ask me how I know…I do this fairly often for my clients). Good luck!
If you don’t mind me asking what city did you work in?
Sorry that I forgot to give you guys an update. I got the hard drive replaced about 4 months ago. The new SSD was about 150 (very inexpensive like PKCano said) and I took into (San Francisco)a local repair shop got the new drive inserted and Win 8.1 reinstalled. All is well now.
1 user thanked author for this post.
-
-
ST2000DM001-1ER164
Agreed. I just had one final question. The ST2000DM001-1ER164 HD that I’m currently using. Are these from Seagate?
1 user thanked author for this post.
-
If the computer boots, I would suggest two types of backup IMMEDIATELY. If you haven’t made a Rescue Disk and Restore Disks, do so now. Data backup: Copy ALL the files under your User ID off on to an external HDD. You don’t say what Win you have, but I use Karen’s Replicator (free) that works on Win7/8.1, not on Win10. EaseUS Todo is free backup s/w that will work on all versions of Win and allows file/folder backup. – be sure you make a Rescue Disk if you use it. Then make an Image of the HDD. EaseUS Todo or Macrium are two free imaging programs. Rescue disk a must here. Once you have backups, you can try repairs – start with something simple like chkdsk /f. But you will be prepared for a HDD replacement if in fact the HDD is going bad.
Ok I made Rescue Disk and Restore Disks and I copied all my important files and documents to my external drive yesterday. Today I ran chkdsk /f and which scanned and repaired the drive. Anything else I should do?
I’m aware I’m probably just delaying the inevitable though and I will soon take this PC in to my local repair shop for a HDD replacement.
1 user thanked author for this post.
-
If the computer boots, I would suggest two types of backup IMMEDIATELY. If you haven’t made a Rescue Disk and Restore Disks, do so now. Data backup: Copy ALL the files under your User ID off on to an external HDD. You don’t say what Win you have, but I use Karen’s Replicator (free) that works on Win7/8.1, not on Win10. EaseUS Todo is free backup s/w that will work on all versions of Win and allows file/folder backup. – be sure you make a Rescue Disk if you use it. Then make an Image of the HDD. EaseUS Todo or Macrium are two free imaging programs. Rescue disk a must here. Once you have backups, you can try repairs – start with something simple like chkdsk /f. But you will be prepared for a HDD replacement if in fact the HDD is going bad.
I just bought a Seagate Expansion External Drive today. Speaking of Seagate I ran some tests and the smart check passed but short drive self test failed on my pc. I also ran the Surface Test on EaseUS and no bad sectors were found.
BTW I’m using a Win 8.1 Version 6.3.9600(build9600)
1 user thanked author for this post.
-
-
-
-
-
-
Viewing 14 replies - 16 through 29 (of 29 total)
Author
Viewing 14 replies - 16 through 29 (of 29 total)
