Replies

If the drive itself is a Sata drive connection you could get a docking station such as an Icy Box. This allows you to swap drives easily without having to remove cases etc.

The only way you are going to find out is to try it as there are probably few people who have tried it.

Always create backups and images on a separate drive than your system drive. Otherwise if your system drive fails you will also lose all your backups and won’t be able to restore to a new drive.

Try using a drive letter near the end of the alphabet such as ‘Y’ this may remove any conflict with the reserved numbers at beginning of alphabet.

The fastest way to go bankrupt I know is to cut off your customers with silly actions like this.

Yes you can do clean re-install using the 64 bit disc and the same license. Normally it will activate OK if OS has not been installed more than twice but there is a telephone option if it does not.

You could go to device manager and uninstall the drivers for the CD burner then reboot and let windows reinstall the drivers. You could search the manufacturers site for the burner and see if any new firmware updates are available (or even the same as what you have) and installing the firmware following the instructions. Seems to me if something has altered the firmware.

My blasted CD/DVD drive vanished again. I don’t use it that often. The original CD/DVD drive was replaced several months ago under extended warranty. When it appears and is available, computer details are:

Laptop Model: Toshiba Satellite C660 PSC1GA-01E01M
OS: Windows 7 Professional SP1 – 64-bit
CD/DVD: HP DVD RW AD-7701H
Driver: c:windowssystem32DRIVERScdrom.sys, 6.1.7600.16385

Problem Behaviour: the CD/DVD drive will appear after startup or restart but is gone when computer is awakened from sleep. It is not in the ‘Computer’ Explorer window nor in Device Manager or third-party utility Speccy. It will reappear after restart. To test, I have it sleep from the Start menu command or by pressing the power button briefly. I get the same behaviour in either case.

Solutions Tried: I did have MagicISO and MagicDisc installed providing a virtual CD. Uninstalling those with a restart and sleep showed no change. I checked Event Viewer and saw many, many errors per hour for Bonjour (an Apple item that give access to Mac printers.) I uninstalled it and restarted and set it to sleep. The behaviour continues. I tried “Update Driver” in Device Manager but it states that I have the most current driver.

To verify the original model, I found an older (2012-10-19) screen capture that shows the original CD/DVD drive was the same HP model. (I do also see from another, older session that MagicISO showed up as the only CD/DVD drive in Device Manager. Might it be a player in this saga, despite removal?)

Toshiba provides a number of utilities with the computer. I tried a few–there is a “PC Diagnostic Tool”–but found no help. It shows “Skip” when CD/DVD unavailable, and “Pass” when it is and I have a CD in the drive.

The Toshiba support site lists drivers:

http://www.mytoshiba.com.au/support/computers/satellite/c660/psc1ga-01e01m/download?os=25

but I don’t see any driver for the CD/DVD. In Device Manager, I see it is using the Microsoft driver.

I can search in Google or Bing for a driver but am wary of all the results. I prefer drivers from the manufacturer.

I’m stumped… and I’ve been at this awhile. Suggestions?

Paul

As the CD drive is an HP one have you tried HP for drivers?

Problem resolved the hard way.( but easier than what I was trying). Just done a clean install with a retail version of Win 7 Home 64 bit and now the delay has gone, back to working as should. Will never know what caused it but will keep an eye on what happens when anything is installed or updates occur and reboot after each one to see if the problem returns. If it does at least I may have a chance of finding out what causes it.

Thanks everyone for all your efforts much appreciated.

And this SSD was cloned from the old one? If so, it’s likely to take a wipe/reinstall to fix it – could be something as ‘simple’ as a PUM reported by your security software and incorrectly acted on, a Registry ‘tweak’ somewhere, …

Thats what I suspected from the first that it something in registry doing it but had no luck either with MS help or others.
I think a clean install is the only way but as this is an OEM windows from Dell I am worried whether my retail copy will find all drivers needed.

We share many of the same 3rd party startup softwares, Clive, and my PC commits ~80% of disk writes at the 10-12 second mark (my PC is effectively usable from 11-13 seconds), yours isn’t written until 115-120 seconds – a big difference.

I think it looks like interference from your security software that’s causing the stalling. I would suspect SAS first, uninstall it temporarily and then check that MBAM and Avast are set not to scan each others’ processes, folders, etc (add the appropriate exceptions). Reboot and test.

Samsung’s Magician software may also be playing a small part, I have it disabled from auto-starting and use it only once every few months for a quick checkup.

How did you manage to find that out as windows won’t open the file?

Stopped both Malwarebytes and super anti spyware and Samsung magician from starting but made no difference.
Also had problem on previous SSD without Samsung magician so is not cause.

Did you not try MS on that phone number ?

I phoned them up a few weeks back and although I forget now what it was for, the free advice fixed my problem, although the guy said if I needed any deeper help that I would have to sign up to their paid for premium service.

Yes still waiting for the promised email with the link to the fix-it not impressed.

No still says it too large (5.88MB)

Try Again using winzip this time. Maybe success

Yes, but now you should be able to upload it.

No still says it too large (5.88MB)

I would probably say rename that file, empty the original and try another boot.

Thanks

Deleted the file and rebooted so windows created another but problem still exists