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  • Reports of “coil whine” in new Surface Book 2 machines

    Posted on January 7, 2018 at 07:51 CST by • Comment in the Forums

    Some folks love their Surface Book 2 PCs — Paul Thurrott certainly does — and at $ 2,000 or so for a well-aspirated model, Microsoft’s certainly hoping you will, too.

    But there’s one feature that’s drawn a fair amount of attention that you should take into account. Coil whine.

    If you’ve never seen, uh, heard coil whine in action, watch this video:

    There’s a thread developing on the Microsoft Answers forum that says the Surface Book 2’s coil whine — at least for some people — drives them nuts.

    Microsoft’s Arnulfo Avi posted:

    Thanks for bringing this to our attention. Surface Book 2 has just been released and should be in perfect working condition upon receiving your device. We understand that it may be causing the undesired noise when using the device. This is normal given the high-powered component and the specs of this model.

    Nonetheless, if this is giving inconvenience on the way you utilize the Surface, we suggest that you drop by the same store where you’ve purchased it. Our staff will assist you and should replacement be required, there should be no issue at all.

    That seems like excellent advice.

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