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There are isolated problems with current patches, but they are well-known and documented on this site. |
System is Mint Mate 19.2.
Ran several updates about 10 days ago:
Yesterday on attempting to log into a familiar site, had this error message:
Next tried logging in using a different computer, got in as expected, no issues. Looks like one of the updates is causing a problem. Can I uninstall these updates? No idea which one has caused this problem, perhaps I could remove one at a time until the log-in works?
Without even getting into about:config, some of the stricter vanilla privacy settings in Firefox can break web sites. Still, I use strict mode with no exceptions, and I hardly ever see it happen. With it being a familiar site, the way the message was worded, and the timing (10 days after your system was updated instead of right away), I’d suspect it is the site that changed.
One simple test you might try is to add that particular site to the exceptions list for Enhanced Tracking Protection. You could also go further and select Custom mode and turn off a bunch of check boxes (except Cookies, since those aren’t scripts).
? says:
sp47, i have installed all your displayed security updates on Ubuntu 18.04 and have no problems. are you using any extra add on extensions? i’m commenting from ubuntu 20.04 with firefox 97.0 and ublock origin 1.41.8, my ubuntu 18.04 with firefox 91.7esr, ubo, and privacy badger can’t get past the recaptcha here on woody’s, (privacy badger doesn’t like google’s recaptcha.net.) i can see the error when i open F12 developer tools. anyway, i agree with the above posters about the problem being in the website and/or the firefox settings, not to any of the recent mint updates…
? says:
to get to the root of your problem i suggest going to the broken login, open developer tools and see if there are any js errors showing. personally, i would not uninstall any security patches.
@Slowpoke47 – I just checked my update history on my daily driver (Mint 19.2 Cinnamon) and it is IDENTICAL to your screen shot. I haven’t noticed any problems of any kind since my last update about a week ago.
Sounds like one of your computers is updated and the other one that works on the site in question is not updated? If so, and you want to experiment you can install one update at a time on the one that works and see what happens. Honestly, though, I’m not sure I would do that; depends on how important the site is.
One thing you can try is the procedure given in the warning screen that appears when you View Kernels. Basically you boot with an older kernel, then see if you can log on to the site. If so, it’s a kernel issue, if not just shut down, then restart as you normally would, and you should be booted up with the latest kernel. It doesn’t really sound like a kernel issue – I would think you would be having more problems than logging in to just one site – but it’s pretty easy to check.
Otherwise it seems to me it’s in your browser. Maybe something got accidentally changed. Do you by any chance have another browser on your updated computer that you can try?
It’s possible that there are other sites that will block me, but haven’t seen any others as yet.
I agree that a problem on one site (AFAIK) is not likely to be a kernel issue.
Currently F/F is the only browser. Don’t want any part of anything Google, but maybe I should add another one- might help narrow down the culprit. Suggestions?
I have used Opera and like it; it installs easily and works well on Mint. Some people don’t like/want it because it’s owned by a Chinese company, but the Opera group itself is headquartered in Oslo, Norway. No Google means no Chrome, and that leaves things like Brave, Vivaldi, Waterfox, none of which I have any experience with and some of which might not even run on Linux. Then again, from what I’ve read it seems that some of the lesser known browsers sometimes have issues on some websites because many websites officially support only the most common browsers, FF, Chrome, Edge (but that’s Microsoft).
I’d try Opera, but some other folks here might have suggestions, too.
My understanding is that Opera is based on chromium software. Chromium is an open-source free browser, while Google Chrome is proprietary to Google.
Here’s an article that explains the differences, but the long and short of it is that here is no connection between Opera and Google.
https://www.howtogeek.com/202825/what’s-the-difference-between-chromium-and-chrome/
You might be able to download Chromium on Mint, although I’ve never done it. In fact I’ve got a chromium-related update for ffmpeg codecs right now in my Update Manager. Not sure why since I don’t have Chromium on my machine, unless it’s related to Opera
That error message could also be pointing to a browser privacy extension.
On the device that displays this error message, update your extensions.
Also check Privacy & Security settings in both devices CAREFULLY! I don’t want to read that you have had another senior moment later in the thread. 
? says:
sorry, js is abbreviation for java script. i tried to open the mozilla developer page (MDA) to send you a link on how to run the F12 on your firefox but it would not let me on with my dom.storage set to disabled in about:config. also i do not have the ask-pass-gnome patch on the machine but have already installed the rest on your list. it is really easy to open f12 and look at the console with error button engaged and see what if anything is blocking your connection to your log in prompt. i am now magically able to post with my ubuntu 18.04 machine here, my apologies to eff privacy badger for blaming them for my problem. you can also turn off your privacy extensions and try to connect and then look at F12 to see if firefox settings are blocking your progress. hope you get it fixed…
? says:
sp47, this page shows how to disable the extensions in firefox:
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
as for the developer F12, open it when you are on the login and refresh the login page. if you are running with your extensions switched off the displayed errors will lead you to the snag…
Our computers, in a home setting, are set to boot up and go without logging in. The F12 key produces a band of data and options over the lower third of the screen:
After my last post I found in the F/F Application Menu a screen that allows turning off extensions. At some point today I’ll be able to put the laptop next to the desktop and compare everything in the two F/F App Menu’s looking for any differences, including the versions of F/F. Report to follow.
Javascript is enabled by default; but if you need to re-enable it, do steps 1-3 and 5:
Just installed Opera- this browser allows me to log into the problem site easily. Tried F/F one more time, still n.g. Curious to know what to conclude from all this.
If you go to support.mozilla.org, and create an account and post the url of the problem and a screenshot of the error, they might ask follow up questions that could lead to a solution.
It’s a good idea to have a couple browsers in case this sort of thing happens. Our leader Ms Bradley is a strong proponent of that and caused me to install a second browser on my computers.
There was a financial site I used to go to regularly that suddenly stopped working. I entered username and PW, then “Next” and was asked for username and PW again – got stuck in a loop. Switched browsers and everything worked. I never did figure out what went wrong, but a couple months later the old browser worked just fine and has ever since. When I called the site the only suggestion they had was to clear the cache (browsing history, cookies if I had any, etc.) I never did that, but I’m not sure I’ve seen that suggested above.
It’s also possible the problem isn’t with FF but with the site. The site might have made some change that doesn’t play nice with FF. By now, though, I’d think there are enough other FF users that go to the same site that it would be fixed by now. You’ve had this problem for about a week, right?
Edit: Well, the last paragraph doesn’t make sense if your 2 computers are configured exactly alike.
Edit: Well, the last paragraph doesn’t make sense if your 2 computers are configured exactly alike.
Yes, I spent quite a while this morning on that. Your suggestion to add Opera was a good one. Looks like you had a similar experience.
If you decide you want to use Opera, you can tighten it up by going to Settings. I’ve seen the default installation of Opera appear in a few ways. If you have a side bar on the far left with a column of icons, the Settings menu is from the gear icon. If you don’t see a gear but you see 3 dots at the bottom of the side bar you get options for what will appear in the sidebar, one of which will be the settings gear. If you don’t see a sidebar, click on the big red “O” in the upper left hand corner. Down towards the bottom will be a Settings menu option. Once you get to settings you can adjust security and privacy options. I don’t think it’s as extensive as FF but it’s easier to use and set up.
Thanks for the info. So far, just installed Opera, made a few quick changes re appearance and security, and made sure that problem site accepted my log-in. I’ll tweak it a little further, but F/F will remain my go-to browser.
A suggestion from the Mozilla/FF forum is to download a new copy of F/F and run it from the folder. I’ll give that a try shortly.
A big thank-you to all who posted to this thread!
Do you care that Opera is Chinese owned ?
Yes, I do. Probably not cool for me to elaborate here. If you have experience with another decent non-Google browser I’d be interested.
Hi @Slowpoke47 ! Above, in post number 2429635, you said:
A suggestion from the Mozilla/FF forum is to download a new copy of F/F and run it from the folder.
Given what you said, I have a question for @DrBonzo and anyone else versed in the ways of the Linuxverse and its many iterations: Is there such a thing as a portable version of Firefox that could be tried by @Slowpoke47 to see if the issue crops up with that version? To be a true comparison, it would have to be the identical version that’s currently in use on the desktop, possibly 91.7.0esr+build3-0ubuntu0.18.04.1. DrB, please feel free to correct me if the previous info is not completely correct for Mint.
The portable version for Windows (I don’t have Linux) installs in its own directory and is completely self-sufficient, in that it uses its own profile in its own directory completely separate from any other FF profile or installation on the computer. It is meant to be run from a USB thumb drive, for example.
When I’ve had recent issues such as @Slowpoke47 ‘s with one website in particular that I occasionally need to use, I just tried the portable version that I’ve “installed” and the site worked.
The above fact led me to investigate the about:config settings contained within Firefox and I’ve found a few that are the reason why my normal, non-portable, installation of FF doesn’t work with the site; however, I’ve chosen to allow them to remain set instead of changing them.
So, to sum up, it might be a good idea to get another, separate, fresh installation of FF (or get a portable version if it exists for Mint) and see if it works with the eNewspaper’s site as installed, right “out of the box” with very minor tweaking. If it does, that then that points to your normally-installed version of FF that’s the culprit. As I mentioned in the above paragraph, I had to get into the about:config settings to find the culprits in my case.
As a final note, you may be wondering why I’m mentioning about:config. That’s because you said in post number 2429384 above that
At some point today I’ll be able to put the laptop next to the desktop and compare everything in the two F/F App Menu’s looking for any differences, including the versions of F/F. Report to follow.
and followed that up with the following in post number 2429491:
Compared desktop and laptop, both have the same updates installed, same extension and privacy/security settings.
That tells me that you’ve very carefully looked at ALL of the settings within the GUI on both installations of FF and found no difference. To me, that leaves two possibilities: (1) The implementation of javascript contained in the misbehaving installation on the desktop has been corrupted somehow, or, (2) that there’s a setting deep within the about:config settings that you may have set quite some time ago that is now causing problems with that one site.
I hope this long-winded-looking post helps!
I’d be interested, too.
I agree with @Slowpoke that we shouldn’t hijack the thread and turn it to some other topic, but I will say that while I do have concerns about Opera being owned by a Chinese company, I also have concerns about Google being owned by Alphabet and Windows and some other software originating in Redmond, WA, being owned by Microsoft.
I’d be interested, too.
I agree with @Slowpoke that we shouldn’t hijack the thread and turn it to some other topic, but I will say that while I do have concerns about Opera being owned by a Chinese company, I also have concerns about Google being owned by Alphabet and Windows and some other software originating in Redmond, WA, being owned by Microsoft.
Forum etiquette generally precludes throwing stones, but I have to say that my experience with Chinese-produced products of many descriptions has been uniformly poor.
I’ll not venture into ideology, human rights, or suchlike.
And Google’s business model, currently under assault by the European Union, is nothing short of rapacious. In our house, we do our best to avoid anything Google.
Or 97.0.2 for the standard Firefox, unless they’ve released yet another one.
Edit: I forgot to say that I have not as yet seen FF 97.0.2 on my Linux Mint 19.1 Update Manager.
FF 97.0.2 has been offered to Win 7, 8.1, 10, macOS Catalina, and maybe others as well (probably other macOS like Big Sur and Monterey). That suggests to me that it will be offered very soon to Mint, although I have yet to see it, either (just now checked).
but I don’t see what operating system(s) it’s for.
Portableapps are for Windows OS.
Linux, Mac don’t have “portable” apps.
I’m mulling over a theory about this as-yet-unresolved error that led me to open this topic. After spending beaucoup time examining this FF installation and comparing it to the FF installation in our other machine, my thought now goes back to a FF update problem. Perhaps a recent FF update, in this machine, was somehow corrupted.
I had planned to download a new copy of FF and run it from the folder to see whether the new copy had the same issue- but today a new FF update to v. 97.0.2 is offered in Update Manager. Will report back after installing.
EDIT: just installed the updates shown in this s/shot. 
Did one at a time and checked that site log-in error each time. Error persisted after each update. Next I tried creating a new account on the site using different credentials, the same error message displayed. Out of ideas…
Try a restart or a shut down followed by a start (unless you did either after installing the updates). I’ve seen restarts fix all sorts of things.
Wouldn’t hurt to contact the site and and tell them what happens when you try to login. Who knows, they may know of others who have reported the same problem.
I suppose it’s possible something is corrupted. From the start menu open Disks, pull down the hamburger menu at the top (3 short horizontal parallel lines) and select SMART. See if the disk is reported as being OK and look for the word “sectors” and see if it’s reporting any bad ones.
After that I’m running out of ideas. You could try reinstalling or opening troubleshooting mode, although I’ve never done that on Linux. Hopefully someone here who knows more about FF can suggest some things.
Or you could live with it and use Opera to get to the site or try some other browsers.
Thanks- Will try those suggestions this week.
Would be nice to come across a non-Chinese non-Google browser…
I agree!
I often use Vivaldi, about which I have heard nothing terrible being said.
Ex-Windows user (Win. 98, XP, 7); since mid-2017 using also macOS. Presently on Monterey 12.15 & sometimes running also Linux (Mint).
MacBook Pro circa mid-2015, 15" display, with 16GB 1600 GHz DDR3 RAM, 1 TB SSD, a Haswell architecture Intel CPU with 4 Cores and 8 Threads model i7-4870HQ @ 2.50GHz.
Intel Iris Pro GPU with Built-in Bus, VRAM 1.5 GB, Display 2880 x 1800 Retina, 24-Bit color.
macOS Monterey; browsers: Waterfox "Current", Vivaldi and (now and then) Chrome; security apps. Intego AV
Konqueror browser from KDE or Gnome Web are from trustworthy groups.
Hard to know about the telemetry status of Opera. I use it for mundane everyday surfing.
I’d start doing some searches for linux browsers on the internet and checkout Mint forums. I know at one time you could download Chromium for Mint – not Google Chrome, but the open source Chromium.
Seems that there’s about a handful of browsers that dominate the market: Chrome, Safari(Apple), FF, Edge, Opera, and those are the ones that will likely be supported with timely security updates. Once you get into the smaller market share, I suspect it’s more difficult for them to keep updates timely. I also suspect it may be more likely to run into compatibility issues with some sites – like the one you’re trying to fix.
Those are pretty general statements, not hard and fast rules, so you may just have to try a few and see what happens.
If it was me, I’d try the FF 98 update first. Then, I’d try something like Waterfox or Brave after doing some research to look at reviews, etc. If none of that worked I’d save bookmarks (go to Bookmarks in the menu bar, Manage Bookmarks, Import and Backup, where you can backup and save bookmarks to an html file), uninstall FF (both copies), then download and install the latest version of FF from their website. You can import your saved bookmarks from the Manage Bookmarks, etc. described above.
My thought to avoid the offered update is that, if only parts of the old version are actually updated, as seems the case in the past, and if there is in fact an error in the currently installed FF, that error would not be corrected. But since the offered update is v. 98, replacing 97, perhaps the whole install will be new.
And the steps to preserve bookmarks will be most helpful!
Try typing about:config within the firefox addressbar.
Accept the ‘Warning’ then copy and paste the following bolded value into the about:config SEARCHBAR at the top:
network.http.http3.enabled
If this is not FALSE, click the corresponding right hand switch to make it read FALSE.
Restart firefox then try the site that’s giving access problems..
No joy, unfortunately. But when starting FF in troubleshoot mode I was able to log into the problem site as before. The guide then advised unchecking the “use hardware acceleration when available” box from “settings>general>performance” and exiting FF via the “quit” option under the hamburger menu, then restarting FF in the normal way. After doing this, I’m back to the no-login problem. Doesn’t matter whether either box under “Performance” is checked or unchecked.
EDIT: Any thoughts on whether updating to v. 98 will override the apparent fault(s) in v. 97.0.2? Digging into the FF help, there is an option to upgrade graphics drivers, but it looks above my pay grade.
Would it be an issue for you to use troubleshoot mode when you want to log in to the problematic web site? If you trust the site maybe it would be OK to visit it without extensions and the other stuff troubleshoot mode disables.
As far as FF 98, at some point you’ll probably want to be running that anyway for general security reasons, so I would update to it. Who knows, you might get lucky and find that it works.
Personally, I would not want to start messing with drivers. I’ve never had a driver “go bad”, and on the couple of occasions I updated a driver just because an update was available, I messed up my computer. So I don’t fix what’s not broke. If your computer is behaving as expected except on the one problem web site, then I don’t think its a driver. Just my opinion and experience; others may well disagree.
I was staring at a computer screen the other night waiting for an update to finish and I wondered if I ever had your situation: a desktop and a laptop that I thought were configured identically. Twice, I have. In one case both were running Win 7 Pro x64 SP2. As far as I could tell the operating system settings. preferences, whatever you want to call them were set identically. One had a 5th generation core i3, the other a 3rd gen core i5, memory and hard drive capacities were the same. By virtue of the fact that one was a desktop and one a laptop there were surely other hardware differences. Every security patch resulted in the Windows Media Player settings getting destroyed on the desktop, but never on the laptop.
Right now I have an iMAC desktop and a macBook Air laptop both running macOS Catalina with the same settings. Every time I install a security update, the third party antivirus on the iMAC bricks and I have to reinstall it. That never happens on the macBook Air.
So I’m going to guess that even though your desktop and laptop are “the same” that something similar is happening. Somewhere along the line an extension or add-on started to play differently with the laptop compared with the desktop because of some subtle difference. The problem is to find out which one.
So, start in troubleshoot mode which disables all extensions and add-ons and add them back one at a time and see if the web site works. Sounds like a lot of work to me and I would seriously consider using troubleshoot mode for the problem website.
Another thing to try within firefox:
type in the firefox addressbar:
about:support
A new page will open and
on the right hand top there is a
[Clear startup cache..] button, click it,
then click the [restart] button within the popup.
Note: this is a soft-purge no extenstion or profile
data will be lost.
Try the site again, if this don’t work, I’d upgrade to 98
to see if that fixes things or try -private mode as per anon
suggestion #2431138 first.
Slowpoke47
Long shot–in the last 1-2 years, I use Firefox and Windows–so my experience is different from Linux, but I have started having problems with certain websites–either logging in, or using certain programing within the website itself–simply refuses to respond, or I may get some vague error message regarding security settings–it unclear if the setting are on the website, or on my computer system, or Firefox software. Have tried all kinds of setting changes, and none have worked so far.
But, I discovered that if I use the Firefox browser that’s giving me trouble, and I open a *New Private Window* which can be done using the File menu drop down menu, or clicking on the Setting bars on the far right side of the browser near the top–get same option of *New private window*–this starts a *private browsing session*–changes the way the browser interacts and shares information with various websites.
Put in the URL for the website that’s giving you trouble, once there enter your user name and password as you would normally–any joy?
This has solved any number of problem websites that were not problems in the past, but for some reason have become problems currently with my system’s settings.
Maybe it will solve your issue accessing the webpage in question.
Good luck!
My heartfelt thanks to DrBonzo, Microfix, Anon, and the others who have taken the time to offer patient and detailed suggestions on this thread. Aspects of this issue have confounded me from the start. In trying to resolve it, I have, with your help, become more familiar with the under-the-hood workings of FF, which I hope will be useful going forward. My cyber education derives largely from this forum, as there is no in-person assistance available to me.
At this point, seems to me that it’s time to stop beating the dead horse of v. 97.0.2 and update to v. 98.0. If that site log-in problem persists, at least I will then be chasing it in the current iteration of FF. But perhaps that update will cure the problem.
You have all been lifesavers; again, my thanks. Will post back once v. 98.0 is installed.
To me it’s pretty much a coin flip, but I’d probably try the simpler thing first and install the FF98 update from your update manager and then try some of the suggestions from Anon, Microfix, etc.
If that doesn’t work, I’d uninstall FF 97.0.2 (or whichever version you’ve got right now), then use Opera to download FF98.
You’re not being paranoid – computers are out to get all of us. :-))
rage against the machine 
Hang on a second…reading back from the beginning
In the very first post, it’s stated that Linux Mint 19.2 is being used ok.
The screenshot given in that OP shows that firefox-tricia 97.0 was installed on 22/02/19
BUT, the Linux Mint 19.2 codename is ‘Tina’
FYI: ‘Tricia’ is the codename for LM19.3 so why have you got Tricia on your system?
I’ve always used the Mozilla PPA using ubuntu for firefox-esr so can’t tell if this is right or wrong. Anyone confirm using LM19.2?
I’m running 19.2 Cinnamon and my update history reads like @Slowpoke47’s; it’s got “Tricia” in it.
When I’m in FF and pull down the help menu and look at about FF, there’s no mention of Tricia, Tina, or any other “T” name, just Linux Mint.
Edit: and it’s been Tricia all the way back to FF 92 (stopped looking after that) and I’ve never used anything other than 19.2.
When I’m in FF and pull down the help menu and look at about FF, there’s no mention of Tricia, Tina, or any other “T” name, just Linux Mint.
You won’t find it there or in other places one would tend to think it would be. The only way I get to see my “Tessa” is to right click on the desktop and click on “Change Desktop Background”. This should give you wallpaper pictures listed under the “T” name of your version at least. It’s in a column to the left of the wallpapers. I also have some for “Tara”, which is Linux version 19.
Re your signature- You’re absolutely right. Yesterday I couldn’t even spell “genius” and today I are one!
There are lots of geniuses here at AskWoody, and no stupid people here because they were smart enough to come here for info., help, and advice.
I’ve updated to FF 98 on 2 Win 7, 2 Win 8.1, and 3 Mint 19.2 Cinnamon computers. Everything seems fine. I didn’t see any difference when I downloaded a pdf file on a Mint 19.2 machine.
I would start to worry about that if the update to 98 doesn’t work.
If it doesn’t solve your problem, I would try the troubleshoot mode (with FF 98) and start adding back in add-ons and extensions. If that fails I would try Microfix’s suggestion in #2431162 of clearing the startup cache (save your bookmarks first, just in case). And if that doesn’t work I would uninstall FF 98, and start fresh with a reinstallation of it after having downloaded it with Opera.
And if that doesn’t work….find the appropriate demolition tool of your choice and ask your computer if it feels lucky.
…(save your bookmarks first, just in case)…
Ok, I use FF and am currently on FF98 with Windoze, but have a question that @Slowpoke47 might have as well: How to properly back up just the bookmarks for FF and not the entire profile?
I can see that within the Manage Bookmarks item (“Hamburger” menu>Bookmarks>Manage Bookmarks (is at the bottom of the list)) there is an item labeled “Import and Backup” that has a down arrow next to it (˅). Clicking that choice then brings up a drop-down menu that then offers a choice to either “Backup…” or, lower in the list, “Export Bookmarks to HTML…”.
Which option should @Slowpoke47 use to stash a copy of the bookmarks for future use within a possibly pristine copy of FF98? For getting them into the pristine copy of 98, there are choices in that same drop-down menu to “Restore” from a certain date or from a file in a certain location of the user’s choice, or to “Import Bookmarks from HTML…”. What to do, what to do??
Although this post is somewhat off-topic for the stated subject of this forum, the subject of backing up bookmarks and then importing them or restoring them to a new copy of FF has already been broached as a possibility in earlier posts by @Slowpoke47. My aim here is to help that process along by having the information at @Slowpoke47 ‘s “fingertips”, should the time come.
R/
Bob99
. Reason: Added quote from @DrBonzo 's post number 2431251 immediately above this one
Firefox bookmarks:
https://www.askwoody.com/forums/topic/firefox-thunderbird-update-questions/#post-2427969
And if that doesn’t work….find the appropriate demolition tool of your choice and ask your computer if it feels lucky.
By coincidence, I’ve just finished a novel about gangsters in the 1920’s (I’m in the US). The GodFather violin cover by Pablo Navarro – Invidious
Seriously- I’m convinced to go the route you and others have mentioned. Will report back.
Grisly details from the scene of the crime:
Updated to FF v. 98.0, same error message on the attempted site log-in.
Tried all suggestions by Microfix, DrBonzo, and anon- v. 98.0 acts the same as the old v. 97.0.2, meaning that the only successful site log-in is in troubleshoot mode. My (uneducated) guess is that 98 just builds on 97 and is not comprehensive enough to clear whatever fault is in the old version.
On the about:support page a long list of installed add-ons, extensions, etc displays, but no action possible within this list. In any case, I’d be groping in the dark if action were possible there.
Using troubleshooting mode as a workaround does not set well with me and is a (minor) PITA as well. An analogy would be, your car is dragging its muffler- yes, you can still drive, but it’s an annoyance. I’m back to considering, in this order, (1) saving bookmarks, (2) uninstalling FF completely, (3) downloading a new copy of FF from Mozilla, and (4) installing the downloaded FF. My understanding is that the command to uninstall FF completely is sudo apt-get –purge remove firefox 98.0
Seems reasonably certain that the glitch we’ve been chasing is somewhere within the FF app in this machine and is not purged via updates.
EDIT- the terminal command quoted shows the double dash before remove when I type it, but looks like a single dash when posted. I’ve run afoul of this before- perhaps Microfix remembers…
I would use Opera or some other browser for that site and forget it. But if you want to debug, your method sounds ok. As long as bookmarks are the only thing stored in the browser you need. No passwords, cookies, extensions or extension settings.
However – I would try one thing first if you haven’t. Clear cache and cookies, preferably for that site only but I don’t know how. Then try login.
I would try one thing first if you haven’t. Clear cache and cookies, preferably for that site only but I don’t know how. Then try login.
Clearing cache didn’t make a difference. System is set to clear cookies on closing, but I typically clear them manually when leaving a site.
I’m running FF 98 on 19.2 Cinnamon. Go to bookmarks, manage bookmarks, import and backup, export bookmarks to html, and follow the prompts to save the html file where you want it.
Very strange- just did this, went exactly as you say. But I did the same thing earlier, got the same pop-up screen, and the system would not initially provide a usable drop-down menu from “import and backup”- clicking that heading briefly flashed a menu, but it didn’t stay there long enough to select any options. When it eventually did, there were no html choices. Twilight zone?
In any case, bookmarks now saved in folder in html format.
Is my Terminal input for removing FF correct?
Interesting. I went through the save bookmark steps as I was writing the above post and it was slower than I thought it should be; one of the steps took a couple seconds. Just tried it again now and its normal fast.
Just remember where those saved bookmarks are and then go through the same steps when you want to get them back into FF except choose import bookmarks from html.
The terminal input looks OK to me, but I’m not a terminal guru, so I’d either try to verify with a quick online search or maybe someone here can verify.
Could be, I’ve had a couple go bad. Right now I’m using a wireless Logitech mouse ($10), and the battery needs to be replaced every so often. On Cinnamon, there’s a battery charging icon in the lower right. When I click on it I get the charging info for the laptop battery and also the battery condition of the mouse.
I suggest that you check the USB port that your mouse is hooked up to. This happened to me a couple of weeks ago: the mouse started doing weird unpredictable things, I plugged a different mouse where the old one was, and the weirdness remained.
Moving the old mouse to a different USB port did resolve the issue, so the mouse was fine. however, apparently I now have a problematic USB port on that machine…
Is my Terminal input for removing FF correct?
Posted this question on the Mint forum- a helpful resource on occasion.
Check this out:
But ignore the first stuff and scroll down just before about half-way and look for a reply the starts off with “All the answers given so far are way too drastic. You don’t need to….”
This seems pretty simple and straightforward. It creates a new user profile. I think doing this may have been suggested by someone earlier in this Topic. If so, I missed it just now on a quick scan through, and my apologies.
This Firefox function, reset or refresh, comes close to making a clean installation and often fixes problems. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
This Firefox function, reset or refresh, comes close to making a clean installation and often fixes problems. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
This strategy seems to be the answer! Tested that problem log-in every step of the way, so far, so good. Currently working on settings, etc. to restore previous config. May have a question or two if I can’t recreate everything as before.
Odd thing is- I went this route a few days ago, another case where the resulting sequence of pop-up boxes, etc, differed from today’s. Could be either a dying mouse or, as Cybertooth suggested, a port issue, as yet unaddressed but on the short list.
A huge thank-you to all whose help and patience made it happen.
Glad you’re making some progress!
When you get to checking your mouse, make sure you’ve got a good battery in it if it’s wireless. Also make sure you’re using it on a clean surface. Make sure the little pads or runners that actually contact the surface are clean. Even if they look clean, scrape them off with your fingernail. Make sure there’s not lint, fuzz, dirt near the laser beam port on the bottom. There could also be some lint between the clicker parts of the mouse and the mouse body. That’s harder to clean but give it a few good blows like you’re blowing out a candles.
And of course check out @Cybertooth’s suggestion about usb ports.
For $10-$15 you can get a decent new wireless mouse at WalMart, Office Depot, etc. (maybe even at a drug store). It’s always nice to have spare parts.
All good points- in keeping with my Stone Age persona, have never had a cordless mouse- happy with the corded type. We’ve worn out at least a couple of them (as well as a keyboard) over the years. No idea what’s in them, but the low price has always surprised me- by the time they subtract freight, advertising, and profit, how much $ can be left to produce them?
Since the possible fault has been intermittent, think I’ll just buy a new one and put the current one away for desperate circumstances.
I don’t see it either. So far I’ve got 98.0.1 installed only on my rest Mint machine. I’ll check it out but won’t be able to until later today.
FWIW if I need to reopen a tab or window I usually just go to history and reopen from there.
Just checked my test machine FF 98.0.1 and I’m not seeing what I think you want.
Under Settings General Start up there’s a box to reopen previous tabs and windows, but that’s just to reopen tabs/windows after you’ve restarted FF.
Under History there’s Recently Closed Tabs that gives a list of those that you can pick and choose from.
But I don’t see an option for getting the icon in the search bar.
I’ve currently got 9 updates. No Kernel but that’s probably because I installed 4.15.0-171 on March 12 and that’s the latest one.
Under History there’s Recently Closed Tabs that gives a list of those that you can pick and choose from. But I don’t see an option for getting the icon in the search bar.
Never opened that History item- With that option, I don’t need the icon.
Seems like you’re pretty much where you want to be with FF98.0.1
A quick FYI: The latest kernel 4.15.0-171 has been installed on my daily driver and 2 other 19.2 computers since March 12 with no problems. The other 9 updates you see were installed on 2 19.2 computers last night with no problems. I’ll be installing them on my daily driver tonight or tomorrow.
Seems like you’re pretty much where you want to be with FF98.0.1
As of now, still running 98.0. Updating in the next day or two. Also plan to compare our two machines vis-a-vis FF settings- still a discrepancy or two re font sizes from one page to another.
Just found, hiding in plain sight- FF menu>Help>More tools>Customize tool bar… Drag and drop items…
Icon I had is called “Library”, dragged onto toolbar, done!
Current plan is to install the new mouse (a little bit of an effort; the cables all run in a flex conduit in an attempt to be tidy), update this machine to match our other computer, and compare settings. If I still see the oddities previously mentioned, somewhere I saw an option to return FF to its original settings, and go from there.
Nice to see that you got that trouble resolved.
As for the missing toolbar button, I wish I had come back to this thread sooner. I would have suggested right-clicking any button on the toolbar for quick access to the Customize Toolbar command.
I’m pretty particular about which buttons I want up there and their arrangement, so I use that a fair bit on setup of a new computer or operating system.
Actually, using your tip, I see that a right click anywhere in that area, not just on an icon, offers the same options.
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