• can not create new folder

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    #2345284

    I have one desktop pc out of 3 that the create “new folder” has gone MIA. In fact, the only way I can create a new folder is to run MKDIR in a cmd window.  On the desktop, right-clicking on a blank area only offers to create a compressed folder (zip). In explorer (sorry it will always be file manager to me…) same deal, and ctl-shift-N does absolutely nothing.

    I tried editing the registry, it was already correct according to what I found on the web, as well as running system file checker, which claimed to have found and fixed things. But the problem remains.

    Any ideas??

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    • #2345500

      Run the following within Powershell (as admin) and whilst online:

      DISM /online /cleanup-image /restorehealth

      or if you prefer a DISM interface try this little gem

      Windows - commercial by definition and now function...
    • #2346262

      you need to supply more info.
      what winver is the broken pc at and where were you coming from.
      Broken context menu issues are abundant.

    • #2346311

      Version is Win10 Pro, All updates installed.

      Not sure what you mean by “where I was coming from” I stated in OM that it does NOT work whether I am right-clicking on the desktop, or in FileManager and right-click on a directory, click on the create new icon in the file manager ribbon, or do a Ctl-Shift-N.

      Yes, I see that context menu options are abundant. I see that the missing “New” dates back to at least 2013. But it seems to be the lack of the REG key “New” is missing or empty, which is not my case.

       

       

      • #2346328

        Version is Win10 Pro, All updates installed.

        Win10 Pro is not a version, it is the Edition.

        To find out which version you are running, type winver in the taskbar search box and press Enter.
        We need the version and Build. Version should be 1909, 2004, 20H2. The Build will look like: Build xxxxx.nnnn

      • #2346373

        Not sure what you mean by “where I was coming from”

        until I saw you post reply for version, I wondered if this started by doing an upgrade, no, since you upgraded earlier (not sure 20H2 was available in July though? maybe 2004?).
        How long has the problem been there and was anything else changed that coincided with the problem?

        • #2346381

          LOL Not sure when it started since creating a new folder isn’t something one does on a daily basis. But I’m guessing it started in the past month.

          The install date IIRC is when Win10 was installed not the version update. I just updated to 20H2 yesterday AFTER the problem started, thinking it might fix it.

          I’ll limp along using mkdir until I get some time for a deep dive into what is causing the problem.

           

    • #2346340

      Have a look at this page and particularly №5. Use Command Prompt to create a directory

      https://windowsreport.com/fix-cannot-create-new-folder-windows-10/

      It claims the action of creating a New Folder in the C: drive root by the CMD Prompt method might solve your issue.
      Worth a try.

      • #2346355

        I gave #5 a shot… Nada. I’ll check later after I reboot.

    • #2346353

      Edition Windows 10 Pro
      Version 20H2
      Installed on ‎7/‎25/‎2020
      OS build 19042.804
      Experience Windows Feature Experience Pack 120.2212.551.0

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