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Patch reliability is unclear, but widespread attacks make patching prudent. Go ahead and patch, but watch out for potential problems. |
I get the above error code when trying to install group A cumulative June and July Win 7 X64 updates. I have tried.
System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)
Reset Component store
SFC (found no issues)
DISM: “DISM.exe /Online /Cleanup-image /Restorehealth” gave error 87
Also would not install the latest July NET framework update
Edit to remove HTML. Please use the “Text” tab in the entry box when you copy/paste.
Some functions of the Deployment Image Servicing and Management tool are available to use in Windows 7. Below is copied from a short Command Prompt session. Note at top the version number and copyright date. You can also see an Error: 87 (Invalid command-line argument) where I ask for a help display that does not exist.
You are partially correct, in that restorehealth is not available. However, scanhealth is available and after a few minutes generates a log that can be viewed in Notepad.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>cd\
C:\>dism /online /?
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
The following commands may be used to service the image:
WINDOWS EDITION SERVICING COMMANDS:
/Set-ProductKey - Populates the product key into the offline image.
/Get-TargetEditions - Displays a list of Windows editions that an
image can be upgraded to.
/Get-CurrentEdition - Displays the editions of the specified image.
/Set-Edition - Upgrades the Windows image to a higher edition.
UNATTEND SERVICING COMMANDS:
/Apply-Unattend - Applies an unattend file to an image.
DRIVER SERVICING COMMANDS:
/Remove-Driver - Removes driver packages from an offline image.
/Add-Driver - Adds driver packages to an offline image.
/Get-DriverInfo - Displays information about a specific driver
in an offline image or a running operating system.
/Get-Drivers - Displays information about all drivers in
an offline image or a running operating system.
INTERNATIONAL SERVICING COMMANDS:
/Set-LayeredDriver - Sets keyboard layered driver.
/Set-UILang - Sets the default system UI language that is used
in the mounted offline image.
/Set-UILangFallback - Sets the fallback default language for the system
UI in the mounted offline image.
/Set-UserLocale - Sets the user locale in the mounted offline image.
/Set-SysLocale - Sets the language for non-Unicode programs (also
called system locale) and font settings in the
mounted offline image.
/Set-InputLocale - Sets the input locales and keyboard layouts to
use in the mounted offline image.
/Set-TimeZone - Sets the default time zone in the mounted offline
image.
/Set-AllIntl - Sets all international settings in the mounted
offline image.
/Set-SKUIntlDefaults - Sets all international settings to the default
values for the specified SKU language in the
mounted offline image.
/Gen-LangIni - Generates a new lang.ini file.
/Set-SetupUILang - Defines the default language that will be used
by setup.
/Get-Intl - Displays information about the international
settings and languages.
APPLICATION SERVICING COMMANDS:
/Check-AppPatch - Displays information if the MSP patches are
applicable to the mounted image.
/Get-AppPatchInfo - Displays information about installed MSP patches.
/Get-AppPatches - Displays information about all applied MSP patches
for all installed applications.
/Get-AppInfo - Displays information about a specific installed MSI
application.
/Get-Apps - Displays information about all installed MSI
applications.
PACKAGE SERVICING COMMANDS:
/Add-Package - Adds packages to the image.
/Remove-Package - Removes packages from the image.
/Enable-Feature - Enables a specific feature in the image.
/Disable-Feature - Disables a specific feature in the image.
/Get-Packages - Displays information about all packages in
the image.
/Get-PackageInfo - Displays information about a specific package.
/Get-Features - Displays information about all features in
a package.
/Get-FeatureInfo - Displays information about a specific feature.
/Cleanup-Image - Performs cleanup and recovery operations on the
image.
For more information about these servicing commands and their arguments,
specify a command immediately before /?.
Examples:
DISM.exe /Image:C:\test\offline /Apply-Unattend /?
DISM.exe /Image:C:\test\offline /Get-Features /?
DISM.exe /Online /Get-Drivers /?
C:\>dism /online /cleanup-image /?
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
/Cleanup-Image /RevertPendingActions
WARNING! This operation will revert pending actions from previous servicing
operations. It should be used for recovery operations only. This command
is not supported against an online image.
Example:
DISM.exe /Image:C:\test\offline /Cleanup-Image /RevertPendingActions
/Cleanup-Image /spsuperseded [/hidesp]
WARNING! The service pack can't be uninstalled after this operation is
completed. This operation will remove backup files created during service
pack installation. Use /hidesp switch to hide the service pack from Installed
Updates.
Example:
DISM.exe /Image:C:\test\offline /Cleanup-Image /spsuperseded /hidesp
/Cleanup-Image /scanhealth
Use /ScanHealth to scan the image for component store corruption.
Example:
DISM.exe /online /Cleanup-Image /scanhealth
C:\>dism /online /cleanup-image /scanhealth /?
Error: 87
Invalid command-line argument.
To retrieve help, do not specify a command-line option with an argument.
The DISM log file can be found at C:\windows\Logs\DISM\dism.log
C:\>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
................................................................................
................................................................................
................................................................................
................................................................................
...........Completed running scanhealth, check logs at %windir%\logs\CBS\Checksu
r.log
The operation completed successfully.
C:\>
Viewing the log identified shows results from the System Update Readiness tool. Update readiness seems to elicit discussion, so if a user does not want this log created, do not run this command.
These links may still work – Nov 2018.
LarryB, A few questions. What brand of computer? Is it a regular retail install of 7 or is it a Dell, or HP install? A laptop or a desktop? (I assume desktop with the CMOS battery change info you gave).
You can do one of these things.
If you have a backup of may 2018 then after grabbing any new data you need on a thumb drive, restore the image to May 2018. If you are Group A, have windows update give any updates needed. At some point you MUST make sure you have all updates offered installed, or HIDDEN (if you do not want an update, like the telemetry ones KB2952664 or get windows 10 patches). Once you have no more updates, any servicing stack updates should then appear. Get those and continue checking for updates. Assuming all is well, and you are caught up to JUNE 2019 then see “2000012: Neutralize Telemetry & Sustain Win 7, 8.1 Monthly Rollup Model” here at Woody’s. https://www.askwoody.com/forums/topic/2000012-neutralize-telemetry-sustain-win-7-8-1-monthly-rollup-model/
If that is too hard, then look into Spybot antiBeacon 1.6 and see what you think.
If you are Group B then restore your image to May 2018 and do Windows Updates to September (the last month of old style) and get updates, minus any telemetry ones known like 2952664, and for October onward do Group B as per PKC suggests in “2000003: Ongoing list of “Group B” monthly updates for Win7 and 8.1″ https://www.askwoody.com/forums/topic/2000003-ongoing-list-of-group-b-monthly-updates-for-win7-and-8-1/
You will still need to make sure you get the 2019-03 Servicing Stack Update (KB4490628) and 2019-03 KB4474419 SHA-2 code signing support to continue beyond June I believe. The servicing stacks have to be installed alone by themselves. Much has been discussed about that here in Woody’s. Also don’t forget about the .NET updates. There are Security Only versions of those too.
Another approach is to make an image of your computer as it is now, then try the Windows Repair. See if there is a repair option to not format or loose data, but reinstall windows. You may have to reinstall some programs you had … maybe. This would reset windows with a fresh install and settings so you would have to make custom changes as you see fit, and play catch-up with the updates. If this fails, you have your backup image you made before you started to go back to.
Good luck Larry.
Restored the 5/18 image and then successfully installed all updates. Thanks for all the help.
I have encountered DISM error 87 in Windows 7 while testing a CMD file which I wrote to revert all pending actions for either cancelled or failed windows updates.
Here is the command which my CMD file ran from an elevated command prompt:
DISM /image:C:\ /Online /Cleanup-Image /RevertPendingActions
Here is the displayed error message after my CMD file tried to execute the above command:
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Error: 87
The /Image option that is specified points to a running Windows installation.
To service the running operating system, use the /Online option. For more inform
ation, refer to the help by running DISM.exe /Online /?.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
DISM ERRORLEVEL = 87
DISM FAILED to clean up all pending actions which were created
by either failed or user cancelled Windows Updates.
The upshot is that in Windows 7, apparently you have to boot to a command prompt and then run:
DISM /image:C:\ /Offline /Cleanup-Image /RevertPendingActions
Note that, directly above, Online was changed to Offline.
Come to think of it, I never tested my CMD file to see if it would work after booting into Safe Mode. I reckon I will have to try that this weekend after I perform my next backup.
I used Macrium Reflect to back up the 7/2019 system I had in case the image restore did not work as expected.
Used the same program to restore the image (actually 6/18).
Opened up WU and checked for updates. WU found 7 updates. All I installed were the July cumulative, net framework , SHA and MSRT.
Downloaded the Panda removal tool and got rid of left over files and then installed Kaspersky which is what I had prior to the issues.
Went back to WU and got the servicing stack update.
Downloaded MS Silverlight and installed that after deleting the older version. I like to do it this way as older versions of Silverlight leave behind all of their registry entries besides all of the new ones. There are dozens of these.
I keep as many apps as possible on a separate partition so I did not have to reinstall most of these. Made things much easier.
Used Macrium to pull over a few files from the old 7/2019 image that were not part of the 6/2018 image.
Caught up any software that was missing from the new image.
Ran w10tel.cmd.bat to stop any telemetry.
Checked WU again and only got the Net 4.7.2 and the EOL reminder and did not install either.
Once I feel comfortable with what I have, I will defragment and make an image of this system.
Thanks for all help
Got Backup and sync installed. It installed fine on my laptop. I then took the MSI installer from there and ran it on my desktop and it worked. I could never get the downloadable installer to work. The folks at Google were no help.
FWIW although Windows 7 is EoL.
addendum: System Update Readiness Tool (Oct 2014) KB947821
correction: KB4494419 2019-03 s/b KB4474419 2019-03
KB4494419 2019-08 s/b KB4474419 2019-08
Please post in your new topic with your new comments:
https://www.askwoody.com/forums/topic/how-to-read-cbs-log-file/
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