• Manual shut down causes event log errors Win10 v1909

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    #2266888

    I installed April update KB4549951 on May 7, 2020.  Beginning May 8, when I shut down my computer, i.e. Start>Power>Shut Down, I get these errors when I turn it back on.

    Critical 5/28/2020 1:40:21 PM       Kernel-Power Event ID  41 (63)

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Error  5/28/2020 1:40:19 PM       Kernel-Boot   Event ID   29
    Windows failed fast startup with error status 0xC00000D4.
    Error  5/28/2020 1:40:29 PM      Event log        Event ID   6008

    The previous system shutdown at 7:23:45 AM on ‎5/‎28/‎2020 was unexpected.
    Is this a known problem with KB4549951 update?

    I also got HP Inc. – Software Component – 1.20.1790.0
    Bus reported device description – HP Application Enabling Services
    Device description – HP Application Driver Component

    Or a problem with HP update?

    HP Pavilion Desktop TP01-0050 – 64 bit
    Windows 10 Home Version 22H2
    OS build 19045.5608
    Windows Defender and Windows Firewall
    Microsoft Office Home and Business 2019
    -Version 2502(Build 18526.20168 C2R)

    Viewing 3 reply threads
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    • #2267003

      Try a file system fix.

      1. Open an admin Command Prompt (Windows+R ,cmd, Ctrl+Shift+Enter).
      2. Type: sfc /scannow
      3. Type: dism /Online /Cleanup-Image /RestoreHealth
      4. Let us know how it goes.

      cheers, Paul

      1 user thanked author for this post.
      mpw
    • #2267043

      Thanks for your help.  So, I originally stopped the error messages by turning off fast start-up.

      After your suggestion I ran sfc and dism scans in that order.  The sfc scan came back that corrupted files were found and repaired.  The Dism scan found no problems.

      So, I turned fast start-up back on, then shut down computer, then started the computer and no errors or warnings.  All good.

      Thank you.

      HP Pavilion Desktop TP01-0050 – 64 bit
      Windows 10 Home Version 22H2
      OS build 19045.5608
      Windows Defender and Windows Firewall
      Microsoft Office Home and Business 2019
      -Version 2502(Build 18526.20168 C2R)

      1 user thanked author for this post.
    • #2267137

      Does fast start make any difference to your startup speed?
      HDD or SSD?

      cheers, Paul

      • #2267169

        2267137REPLY

        Maybe a few nano seconds.  I don’t have a lot of stuff to load.  I could easily leave it off, but I thought W10 recommended it be on.  I have c drive for windows which is an ssd drive and an HDD drive for files.

        Also there were errors repaired on the DISM scan.  I had misunderstood what it said.

        Deployment Image Servicing and Management tool

        Version: 10.0.18362.1

        Image Version: 10.0.18363.778

        [==========================100.0%==========================] The restore operation completed successfully.

        The operation completed successfully.

        HP Pavilion Desktop TP01-0050 – 64 bit
        Windows 10 Home Version 22H2
        OS build 19045.5608
        Windows Defender and Windows Firewall
        Microsoft Office Home and Business 2019
        -Version 2502(Build 18526.20168 C2R)

        • This reply was modified 4 years, 11 months ago by mpw.
    • #2267223

      As you have an SSD I’d turn fast start off – it makes recovery easier.

      File corruption does occur often – as evidenced by the number of questions here – so it’s advisable to run the fix commands every month or 3.

      cheers, Paul

      1 user thanked author for this post.
      mpw
      • #2267259

        All the error messages were back when I turned computer on this morning.  I have turned fast start-up off and will leave it off.  Just another Windows 10 wonderful, recommended thing that does not work.

        I hate Windows 10.  I want my simple, reliable Windows 7 back.  Spent a lot of $ and don’t use the bells and whistles that Windows 10 offers.

        DISM and sfc scans both clean.

        HP Pavilion Desktop TP01-0050 – 64 bit
        Windows 10 Home Version 22H2
        OS build 19045.5608
        Windows Defender and Windows Firewall
        Microsoft Office Home and Business 2019
        -Version 2502(Build 18526.20168 C2R)

    Viewing 3 reply threads
    Reply To: Manual shut down causes event log errors Win10 v1909

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