Potential Windows 10 Update Database error detected

Topic

New Reply

While attempting to do a normal Windows 10 update from 1803 to ? I received the following Issues Found

1.  Potential Window s update Database error detected – Repair Windows Update Database Corruption

2.  Windows could not automatically detect this network’s proxy settings (nothing with the network has changed)

3.  Windows Update components must be repaired – One or more Windows Update components are configured incorrectly.

I have run the Windows Update Troubleshooter multiple times and the Troubleshooter is unable to repair the problems.  I have attempted to run the update(s) and it gets about 60% through and stops stating there is a database corruption error.

I need to know how to fix this so I can update to the currently supported Windows 10 version.  Can you help with this?

Thank you, Randy

Reply | Quote

Replies

Easy part first. The logged in account should be in the Administrators group (not a Standard account).

In an elevated command prompt run:
+ “chkdsk /f ” (without the quotes). Reboot when asked.
+ After the reboot, run “DISM /online /cleanup-image /restorehealth”
+ “sfc /scannow”
+ Reboot, then try to update again.

If that is unsuccessful, try clearing the datastore. In an elevated command prompt, run each of these commands. You can copy/paste them in one at a time.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.123
Ren C:\Windows\System32\catroot2 Catroot2.123
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Reboot and try to update again.

Let us know if that works.

Reply | Quote

Well I ran everything you suggested, tried the update and same end results.  Database corrupt.

When I look at my update history the Windows 10 version that failed to install is 1909 (Ox80240034).

This occurs after the download/install process completes and the computer goes to a restart mode with a percentage clock of the install and not to turn off the computer.

Any other suggestions?

Reply | Quote

Some information is needed here.
What Anti-virus are you using? (Several have been blocked by MS on occasion)
Have you used any update-blocking third-party software? which ones?
Are your drivers up to date? Special emphasis on video and audio.
What Edition of Win10 1803? Home? Pro?
Some specs on the computer – make, model, hardware info.

There are a couple of possibilities – Upgrade Assistant and in-place upgrade using the MCT. But we need to look at the big picture first. Or upgrading to 1809 or 1903.

Reply | Quote

anonymous wrote:

When I look at my update history the Windows 10 version that failed to install is 1909 (Ox80240034).

Check if developer mode is enabled and disable it….

https://www.wintips.org/fix-error-0x80240034-windows-10-version-1803-failed-to-install/

Reply | Quote

Using Norton Security Online, been using this for over a year.

No to 3rd party blocking software.  No new software was added.

Drivers should be up to date.  Using a Dell Inspirion N5110, Intel Core i5, 6gb memory, 500gb HD.  I have 2 identical PCs and only 1 is having update problems.  Same AV, etc. in use on both PC’s.

Using Windows Home Edition.

Reply | Quote

Please verify that the C:\Windows\SoftwareDistribution.123 and
C:\Windows\System32\Catroot2.123 folders exist (verifying that the datastore and catroot2 were rebuilt).

Reply | Quote

I have done everything that has been recommended and the results are still the same.  During installation it stops at 60%.  The Windows ISO file was run and the following message was given for not being able to update Windows.

0xC1900101 – 0x30018
The installation failed in the FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation

The computer was set back to the way it was right before starting installing Windows 10.

Again, this computer is identical to another I have which is updating Windows 10 fine to 1909, but this one not so.  Any help would greatly be appreciated.  Randy

Reply | Quote

This may be attributed IIS partial install situation some are encountering during the upgrade:
Take a look over at MSFT answers Comments fix by Saltgrass

HTH

Windows - commercial by definition and now function...

Reply | Quote

The last post from Microfix finally took care of my problem and I am now a proud member of the 1909 family.  THANK YOU!

1 user thanked author for this post.

Microfix

Reply | Quote